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Zaxby’s Crew Trainer

Zaxby's - BSBC Management Service LLC

Zaxby’s Crew Trainer

Ocoee, FL
Paid
  • Responsibilities

    GENERAL PURPOSE: Trainers shall be known to conduct business in accordance with the highest standards, morals, and ethics. We shall be known as mentors and leaders by personal example. We shall strive to enhance our guest experiences by satisfying and exceeding their expectations.

    -The Founder’s Core Values

    STARTING PAY AT $14.00-$15.00+ PER HOUR BASED ON AVAILABILITY AND EXPERIENCE.

    PERKS:

    • Discounted meals
    • Flex scheduling
    • Management training program with fast-growing company
    • Quarterly reviews

    POSITION REQUIREMENTS:

    • Work 9-28 hours per week (Part-Time)
    • Work 28 + (Full time)
    • Must be 16 or older
    • Walking, standing or sitting for extended periods of time
    • Lifting a minimum of 50 lbs. overhead

     POSITION RESPONSIBILITIES:

    • Strive to enhance our guest experiences at every opportunity by continuously training and developing all team members
    • Collaborate with the store’s management team and company Market Development Manager to identify training needs in the location
    • Teach, coach, and develop employees following Zaxby’s procedures and standards so they are proficient in their position
    • Provide support and mentoring for team members, while conducting an evaluation and identifying areas of improvements
    • Monitors team members progress in Zaxby’s University and completes training reviews
    • Constant communication with General Manager on the progress of team member training and ongoing development
    • Constantly thinking of new training, development, and operational ideas
    • Constantly adapting training and communication styles to enhance training experiences on an individualized level for team members
    • Provide leadership by generating excitement, enthusiasm, a positive mental attitude and commitment toward company objectives.
    • Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description.
    • External candidates must be trained to the Crew Trainer standard, completing the ZU Certified Trainer course within 90 days of employment
    • (1) year minimum experience working in a restaurant environment as a trainer
    • Experience in a trainer role highly preferred
    • Proficient at evaluating and prioritizing multiple tasks, projects, and demands
    • Strong written and verbal communication skills

    ESSENTIAL SKILLS AND EXPERIENCE: