Installation Technician for Residential Generators

Lancaster, NY - FIELD POSITION

With over 90 years of continuously servicing the Western New York/ Buffalo region we’ve grown a strong base of loyal clients through delivery of market leading services at the best possible value. This approach allows Zenner & Ritter, Inc. to maintain healthy operations even during the leanest times. Our goal is to offer careers, not just “jobs”.

Let’s Get Right to the Good Part: What We Offer

Competitive Pay ($16-17/hr DOE) and a great team to work with!

Access to Health, Vision, & Dental, Employee Assistance Program, and “Work Perks” Discounts and Health & Wellness within 1 month of starting.

Learn new technology, our best-in-class software for our team, integrated on iPhones & iPads

PTO, (upon eligibility), 6 paid holidays, (after 90 days), Aflac, (60 days), 401k, (1 year)

Best-in-Industry training, as well as opportunities for advancement.

Immediate need for a Residential Generator Installation Technician

Looking to get into the trades/ Home Services industry?

Are you mechanically inclined?

Want the opportunity to learn from the best?

Why We Need You!

Because we offer top-of-the-line products and services, we need a top-of-the-line apprentice who genuinely cares about the customer and looks at this opportunity as not just a job, but a career.

The Big Task

Apprentices help and assist lead technician complete jobs according to contract and code requirements. This position provides the opportunity for advancing to a lead technician, service technician, or office roles.

Desired Skills and Experience

This position requires mechanical ability, a customer-centered attitude, and an interest in advancement.

Other Responsibilities

· Maintain communication with dispatch, your manager.

· Maintain a clean and professional appearance so you don’t scare customers away.

· Because you will be driving our trucks, we need you to have and maintain a clean driving record. Due to the size of our vehicles for delivering generators, you’ll need to be able to pass a DOT physical.

· Participate in training so that you grow and develop as a professional.

The Generator Install Apprentice assists a Lead Installer to safely and accurately deliver and connect a residential, home-standby generator according to company standards while providing the customer with a high-quality experience. (0–1 year experience)

► Primary responsibilities:

● Accurately documents:

○ Age and type of each system component on invoices.

○ Services completed.

○ Invoices and costs for service.

● Debrief manager/dispatch after each service call.

● Wear floor savers (shoe covers) while working in client homes.

● Inspect area for cleanliness after job completion, leave work areas better than you found them.

● Maintains company vehicle, ensuring cleanliness and organization, both inside and out.

● Always maintain a professional image by:

○ Wearing only company approved apparel.

○ Following safety policies and procedures.

○ Abiding by all standards of performance and code of ethics.

○ Maintaining a courteous demeanor with all customers and associates.

○ Respecting the customer’s property.

● Participate in ALL company-sponsored training classes.

Required knowledge, skills and abilities:

● Solid communication and customer service skills.

● Valid driver’s license and a clean driving record.

● Ability to pass a background check and drug screen.

► Educational/certification requirements:

● GED or High School Diploma.

► Environmental conditions:

● Extreme temperatures (we operate outdoors year-round)

● Climbing, heavy lifting, loud noise, crawling, working in confined spaces (attics, crawl spaces), pushing/pulling, carrying equipment, bending, turning, kneeling.

► Physical requirements:

● Ability to stand, walk, and climb ladders and stairs.

● Ability to work in confined spaces and to maneuver in attics, basements, and crawl spaces to access equipment location.

● Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.

● Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth

perception.

● Work assignments may be performed with or without reasonable accommodation to a known disability.

Zenner & Ritter is one of Western New York's largest residential home services providers with locations in Lancaster and Buffalo. Equal Opportunity Employer