JOB PROFILE
CENTRAL REGION PRESIDENT
DEACONESS HEALTH SYSTEM EVANSVILLE, INDIANA
The Company:
Deaconess Health System is a premier provider of health care services to 51 counties in three states: Indiana, Illinois, and Kentucky. The system consists of 20 wholly owned, joint ventured, sponsored, or affiliated hospitals located in Southern Indiana, Southeastern Illinois, and Western Kentucky.
Deaconess Central Region has approximately 8,000 employees,1,000 providers, and approximately 900 beds within the 5 hospitals. The Evansville facilities include Deaconess Midtown Hospital, Deaconess Gateway Hospital, Deaconess Women's Hospital, Deaconess Henderson Hospital, and Deaconess Gibson Hospital.
Scope of the Job:
The Central Region Hospital President will preferably be based in Evansville, Indiana, and report to the System President of Hospitals Division. The Region President will formulate and oversee the organization's planning, policies, and practices in collaboration with the executive leadership team for Deaconess Health System Evansville facilities – Deaconess Midtown Hospital, Deaconess Gateway Hospital, Deaconess Women's Hospital, Deaconess Henderson Hospital, Deaconess Gibson Hospital. The Region President will lead the region's management team in planning, directing, and coordinating operations to achieve the mission, strategies, and goals.
Deaconess seeks an innovative individual who brings experience integrating programs and services that have enhanced community access to high-quality health care. He/she will develop an engaging and inspiring culture and develop exceptional relationships with providers, employees, community members and others.
Responsibilities Include:
The following summarizes the primary functions of this job. He/she may perform other duties, both major and minor, which are not mentioned below, and specific functions may change from time to time.
Conserve physical and financial assets and ensure effective utilization of the hospital resources by employing a system of responsible accounting, including budget and internal controls.
Lead the senior management team in planning, directing, and coordinating operations to achieve the organization's strategies and goals.
Provide leadership to the management team that enlists active participation/support and creates ownership of short- and long-term objectives necessary to achieve revenue/budget goals.
Collaborate with management to develop and implement policies and practices to deliver optimal service to the community. Ensure that services are consistent with the organization's mission, vision, values, and strategies.
Successful at leading and working in an organizational matrix environment.
Create a culture and environment that attracts, motivates, develops, and retains qualified employees and physicians.
Provide leadership for performance improvement and quality initiatives to achieve high-quality care and patient safety goals. Ensure that the organization meets regulatory and compliance requirements.
Build and maintain collaborative relationships with medical staff. Integrate physician perspective in strategic and operational decision-making.
Collaborate and partner with key leaders across business units to optimize the delivery of care to patients, families, physicians, and the community.
Develop short- and long-term operational goals and plans, ensuring alignment with broader organizational priorities. Utilizes metrics and organization vision to lead and direct operational activities. Challenges assumptions and standards of business to improve overall operational effectiveness and service to organization customers.
Serves as a member of the leadership team, providing strategic direction on operational-related issues. Works effectively as a team member in a dynamic executive environment in a matrix organization and promotes teamwork within and across the organization by maintaining positive relationships and utilizing effective problem-solving skills.
Ensures premier customer satisfaction. Implements mechanisms and feedback processes to determine customer satisfaction levels. Ensures engagement and satisfaction of employees, physicians, and leadership to ensure effective implementation of strategic and operational plans.
Creates an environment in which effective communication and responsiveness to customer needs are priorities. Provides timely resolution and response to customer complaints, concerns, and suggestions.
Operationalizes business plans for assigned areas. Translates initiatives into action plans at the departmental level with appropriate performance measures.
Assumes fiscal responsibility through budgetary planning and implementation. Establishes and monitors process improvement initiatives to achieve value-based outcome metrics.
Oversees human resource management for the assigned area, creating a culture of employee engagement. Ensures human resource policies are administered consistently across functions. Organizes operations through appropriate structure and delegation of functions to achieve productivity. Identifies succession planning needs with special emphasis on retaining and recruiting a diverse workforce.
Promotes team building and collaboration. Motivates, encourages, and empowers staff to achieve personal, organizational, and team goals.
Recognizes accomplishment. Encourages and provides opportunities for staff input and feedback regarding improvement opportunities. Mentors and coaches the leadership team. Regularly informs and updates staff on organizational and industry issues.
Ensures quality patient care is provided on a daily basis. Participates in ongoing continuous quality improvement education and training.
Develops and implements policies and procedures that address hospital and service line functions. Develops and ensures compliance with confidentiality practices. Maintains knowledge and achieves compliance with federal, state, and local regulatory requirements, licensure, accreditation requirements, record procedures, and internal controls.
Develops and enhances relationships with the community through involvement and support of community organizations and community benefit activities that expand the effectiveness of the hospital(s) mission.
Collaborates with regional support functions of nursing, finance, planning, quality, and human resources to achieve successful outcomes for the hospitals, service lines, network, and system. Participates in developing policies and procedures and communicates appropriately to ensure compliance is achieved. Effectively communicates at all levels of the organization.
Regularly displays and encourages ethical behavior in business ethics, legal compliance, confidentiality, conflicts of interest, vendor relationships, and reporting questionable activities.
Candidate Requirements:
Five (5) years of experience in a hospital administration role with demonstrated prior career growth.
Ten years of progressive, senior-level leadership with operations or strategic planning experience in a highly complex multi-site healthcare organization within the context of a larger system.
Graduate of an accredited program in Health Care Administration or related field or equivalent education and experience is required.
Proven track record as a polished executive working in a system environment. Solid experience in finance, market development, operations, HR, strategic and tactical initiatives.
Prior experience with medical staff engagement, getting the physicians and employees excited, and garnering support and enthusiasm for the organization and its objectives.
The candidate will be an individual who genuinely enjoys working with physicians and has a record of accomplishing outstanding physician relationships and involving them in planning and decision-making.
The ideal candidate will possess exceptional execution skills and significant experience working with physicians to grow new programs and services and execute joint ventures or other business partnerships.
Compensation:
A compensation package will be designed to attract outstanding talent and will include a competitive base salary, bonus potential, and an attractive benefits package.