WHO WE ARE

Zinier is a global company headquartered in San Mateo, California, with offices in nine countries including Mexico City, Singapore, and Bengaluru and backed by leading investors including Accel Partners and Founders Fund. Zinier has created a scalable platform powered by AI-driven insights and intelligent automation that helps field service teams work smarter, better, faster, and more efficiently. We help organizations automate routine tasks so the people in the field can focus on putting their expertise to work. We work with customers in telecom, energy and utilities. Just listed on CNBC 's 2019 Upstart 100 list of the world's most promising start-ups to watch. 

WHY WE EXIST

Services shape how we live. Electricity lights up our homes. The Internet opens up our worlds. Cellular phones keep us connected no matter where we are. We take for granted the things we can turn on with the flip of a switch. But when even one of the services we depend on isn't available, the day can quickly start to go sideways.

For organizations that provide these services, some of the most important work happens in the field — in neighborhoods, across open spaces, and along millions of last miles that criss-cross the country. Every moment of downtime matters, which is why Zinier exists. Zinier empowers organizations to work smarter — from the main office to the field — to solve problems quickly, fix things before they break, and keep people in the rhythm of their days.

WHAT WE'RE LOOKING FOR This role will serve as the right hand to the CEO. This is a unique opportunity for a self-motivated individual to join a rapidly growing, industry leading software company. This position has been created to lend strategic, tactical and operational support to the Company's top executive, and to simultaneously nurture future general management talent. You will work alongside the CEO and gain valuable insight to the inner workings of a successful, international high-growth business. It is important to note that this is not an administrative position.

You are the ideal candidate if you aspire to start your own company in the future or be a leader in a dynamic global business. You're also a strategic thinker and an excellent communicator, who has leadership potential, an eye for detail and a passion for quality content.

This role is viewed as an 18+/- month stepping stone to future management positions.  The right candidate must be able to travel internationally, sometimes at short notice, and work out of Zinier's San Mateo headquarters office.

ON A TYPICAL DAY YOU WILL BE INVOLVED IN:

• Working closely with the CEO on many complex day-to-day aspects of the business, including strategic and operational tasks, as well as managing specific assignments
• Providing program and project management leadership, tactical and functional support to ensure effective execution of multiple programs and projects with global impact
• Leading research and analysis on important projects ranging from profitability assessments to workforce planning and viability studies of new initiatives and other ad hoc reports
• Conducting research and preparing major presentations on behalf of the CEO for industry events, speaking engagements and meetings with internal and external partners
• Building strong interdepartmental relationships to maximize collaboration and positively impact office culture
• Developing an expert understanding of the field service applications industry landscape and identifying opportunities to differentiate
• Work collaboratively with executive leadership team to define the Objective Key Results (OKRs) at the corporate level, the team level, and the individual leader level each quarter to ensure alignment of priorities across the organization
• Assisting the CEO with decision-making and conference/meeting attendance where appropriate
• Prepping and supporting the CEO for events and meetings
• Capture notes and drive the ends of meetings to action plans for every meeting
• Prepare project and team briefs using verbal instructions from CEO
• Synthesize information quickly and translate it to team from CEO or to CEO from team. Craft content for C-Suite external audiences like prospective clients, investors, key influencers, networks, and targeted organizations
• Be available to support our CEO when he travels across time zones and works various hours

REQUIREMENTS:

• 4-year undergraduate degree required and MBA preferred
• 2-4+ years of professional experience required; experience within management consulting, a start-up, or high growth technology company is highly desired
• Demonstrate a level of discretion appropriate for working on highly confidential matters and sensitive information
• Strong program and project management expertise and practical experience
• Ability to prioritize and execute multiple tasks and projects in a fast-paced, dynamic and amorphous environment
• Impeccable professional integrity and ethics
• Results-oriented, self-starter, committed to getting the job done and possess the gravitas to take charge, without being in charge