Job Summary

We are searching for a high-energy and ambitious Residential Sales Representative. You need to be creative, focused, and have a drive to win.

The sales representative will communicate directly with prospects and existing customers, understand their needs, and recommend products or services that maximize value. The products portfolio includes fiber internet to the home, home security, and wireless cell phones. The Sales Representative is responsible for developing sales and prospecting strategies – both in the field and over the phone, and meeting and exceeding a sales quota. You should be an adaptable, coachable, and a successful sales professional. You have a history of working with integrity, you take initiative for your day, with strong communications skills.

A successful Sales Representative will be a skilled communicator and presenter of value who can find the best fit between customer and product/service. The ideal candidate will be organized, passionate about customers and their problems, and focused on the sales cycle for your customer.

Essential Job Functions

• Developing sales and prospecting strategies and consistently meeting quota.
• Adhere to the Guiding Principles of the sales organization while also exhibiting the Core Characteristics of the Zirrus sales professional.
• Making cold calls over the phone and going door-to-door in the field.
• Maintaining a sales funnel/database of contact information and lead statuses.
• Networking within the community (community events, socials, etc.) to identify potential customers and opportunities.
• Providing support and cross-selling additional sales to existing customers.
• Weekly funnel reviews to identify gaps and provide feedback to management.
• Staying current on company product/service offerings and industry trends.
• Handling complaints and negotiations.
• Requires NC Alarm Systems Licensing Board registration, this registration process includes an extensive background check, fingerprinting, and application process.
• Driving a company vehicle is an essential job function of this position, therefore you are subject to a MVR check upon hire, and annually thereafter.

Knowledge, Skills and Abilities

• Drive, energy, and organization skills to manage multiple accounts while looking for new opportunities.
• Excellent verbal and written communication skills.
• Ability to understand client needs and handle the negotiation process.
• Strong time management skills, sales management skills, ability to listen to customers, and receive feedback to improve.
• Computer skills, Microsoft Office and CRM software.

Education and Experience

• Associate/Bachelor’s degree in Business, Marketing, or related field preferred.
• 3+ years of Sales experience in a service industry managing a quota