Job Description

The Regional Inventory & Quality Control Manager leads and manages the inventory planning and control for the Dallas region, as well as quality assurance for all areas of the Chicago, IL fulfilment service center. This position provides the appropriate level of support, training, system maintenance and communication to drive regional SIOP processes. It is also responsible for managing the processes of analyzing the site’s operating methods and procedures and identifying and root causing quality defects. This individual has direct leadership for Inventory Control and Quality Assurance teams across both sites.  This position will be located at the Chicago Service Center, which is located in Bensenville, IL,

This person will be a key leader within the Regional fulfillment team and will report up to the Director of Fulfillment & Operations, East Region.  This position will be responsible for managing and leading a team to execute the responsibilities as noted above.

KEY ACCOUNTABILITIES

REGIONAL INVENTORY CONTROL MANAGEMENT (RICM) RESPONSIBILITIES:

• Develops and implements material resource plan to enhance product flow, optimize order fulfillment, and minimize inventory investment while consistently meeting customer expectations. (SIOP)
• Coordinates logistics activities with internal/external customers to meet demand requirements and align delivery expectations.
• Interface with suppliers, manufacturing facilities, regional service centers and sales rep warehouses to align channel supply with customer demand.
• Minimize excess and obsolete inventory within the regional channel.
• Plan for and identify root causes of inventory deviation, via cause and effect analysis

INVENTORY CONTROL & QUALITY ASSURANCE (ICQA) MANAGEMENT RESPONSIBILITY

• Leadership for all inventory, control, and quality assurance operation activities within the warehouse.
• Lead inventory control activities including transactions, material movement and staging, cycle counting, and overall material accuracy.
• Lead and supervise a team of ICQA associates within the service centers. Build team chemistry and develop associates for future roles in the business.
• Ensure KPIs are managed on a daily, weekly, or monthly basis, and perform control and quality analysis on any behaviors/processes that could impact inventory integrity.
• Gain expertise in key fulfilment service center process paths, as well as exception handling; ensure that process discipline is adhered to across all shifts and departments.
• Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX.
• Review and analyze customer complaints and any defect data, followed by development of corresponding action plans to reduce future incidents.
• Collaborrate with Operations Managers & Regional Inventory Control Managers to insure that inventory is accurate and fill rates are meeting expectations.

Qualifications

• Bachelor’s degree in Operations Management or related field (preferred)
• Previous Inventory Control and Quality Assurance Management experience
• 5+ years’ experience in a fast-paced manufacturing environment with assignments in lean manufacturing/continuous improvement tools and processes
• Experience with implementing and maintaining material pull systems a plus
• Excellent communication and people skills
• Strong commitment to employee development and engagement
• Experience with Axapta system performing complex transactions a plus
• Good writing/administrative skills, including computer skills (word processing, graphics, spreadsheet, Minitab, etc.).
• Demonstrated proficiency in time and project management.
• Team oriented with the ability to influence others

Additional Information

EQUAL OPPORTUNITY EMPLOYER – MINORITY/FEMALE/DISABILITY/VETERAN

WHAT HAPPENS WHEN TWO REMARKABLE SUSTAINABILITY LEADERS COME TOGETHER AS ONE? _A sustainability powerhouse is born, making a splash in the markets they serve and saving the planet one innovative installation at a time. _

In early 2022, Zurn Water Solutions Corporation, a market leader in smart, sustainable water solutions, and Elkay Manufacturing, a commercial drinking water solutions leader, agreed to combine their two exceptional firms to become a single water solutions powerhouse.

Together, the combined company offers a comprehensive package of innovative, sustainable, specified, engineered water solutions and sustainable plumbing products that provide water safety, water quality, and water conservation through critical service environments, while delivering total building solutions for new construction and retrofit applications around the globe. Our innovative solutions enable customers to advance their ESG initiatives and reduce operating costs while providing students, patients, patrons, and people within public and private spaces a safe, clean environment and access to fresh, pure, potable water – the essence of life itself.

WHAT MAKES ZURN ELKAY WATER SOLUTIONS CORPORATION SPECIAL IS OUR PEOPLE AND OUR CULTURE.

While playing a leading role in sustainability and water access are remarkable, what makes Zurn Elkay’s story so compelling is the alignment of the two well-respected companies with powerful legacies and a combined 224-year company history and shared values and cultures where people matter most.

Sustainably inspired, the company has a deep commitment to Diversity, Equity & Inclusion, water, and environmental stewardship, and giving back to the communities where we live, work and play. Our powerful legacy of caring and commitment is made possible by the exceptional people that embody Zurn Elkay’s values.

We’re looking for innovative, energetic people who want to help solve tomorrow’s challenges today. Our Total Associate Engagement core value means we work hard to ensure our associates have opportunities to grow and an inclusive culture in which to thrive. From formal training to on-the-job development and exposure to new businesses, when you join Zurn Elkay, you’ll join a collaborative organization that will give you opportunities to thrive and grow.