Job Description

ACCOUNT MANAGER

Zymo Research is seeking highly motivated individuals to join our Distribution management team. The successful applicant will assist with the management, communication, support, and growth of Zymo Research’s domestic distribution network.

The main objective of this position will be to increase distributor sales revenue, retention, and satisfaction. Additional aspects of the position will be to foster positive relationships, provide technical product information, and coordinate product specific marketing and sales training.

PRIMARY RESPONSIBILITIES:

· Elevate product awareness through ongoing communication, technical troubleshooting, training, and new and existing product demonstration.

· Source and engage potential new partners and manage new partner agreement documentation and tracking.

· Achieve revenue goals by continually following up with distributing partner’s needs and nurturing a positive relationship.

· Communicate closely with the customer service, technical service, business, and marketing teams to increase engagement with, and support of, the distribution network.

· Coordinate and issue custom product quotes and accept, review, and circulate purchase orders.

· Monitor distributing partner complaints, follow up on outstanding orders, and lead the resolution of back-order issues.

· Manage all CRM data for distributor accounts.

· Ensure compliance with global trade compliance policies and the foreign corrupt practices act.

· Attend meetings with distribution partners and attend partner tradeshows (post-COVID travel restrictions).

· Regularly provide product sales, market surveys, competitive analysis, and forecasts to management.

EDUCATION AND EXPERIENCE:

POSITION REQUIREMENTS:

· Bachelor’s degree in biology, business, or economics is required.

· Proven experience and success in developing new business relationships, building repeat business, and managing a sales territory.

· Skilled at business partner engagement, opportunity management, and negotiations.

· Demonstrated experience attaining strict compliance with Federal, State, Local, and International polices.

· Positive attitude, strong desire to succeed, sense of urgency, and flexible as needed.

· Excellent communication skills; persuasive speaking and excellent writing skills.

· Excellent computer skills with proficiency in Microsoft Word, Excel, and PowerPoint.

PREFERRED EXPERIENCE:

· An advanced degree in business or science.

· Practical experience and knowledge in the biological sciences (molecular, biochemical, etc.).

Company Description

Larry Jia, M.D., founded Zymo Research Corporation in 1994. With humble beginnings, he started manufacturing the first DNA/RNA extraction and purification products for E. coli and yeast out of a garage in Orange, California. Today, Zymo Research is a multi-million dollar company with its headquarters based in Irvine, California. In addition to its California headquarters, Zymo Research has two international branches located in Freiburg, Germany and Beijing, China. The company's DNA and RNA extraction kits are used mainly by academic and biopharmaceutical scientists, who need to isolate and purify DNA/RNA from tissue, blood or serum samples. Zymo Research is also known for its epigenetics line of products used in DNA methylation detection and quantitation. They carved out a niche in this market by being an early adopter in the field of epigenetics and by offering a high-quality product. They are considered the leader in this market space. One of the keys to Zymo's success in the past 25 years has been their ability to listen to their customers and react quickly. Their tagline "The Beauty of Science is to Make Things Simple" is a mantra that is reflected in every one of their products. From epigenetics to RNA/DNA isolation, each product is designed to be both simple in use and robust in its performance. Inside Zymo Research Zymo Research's core beliefs are based on innovation, quality, and customer service. These three paradigms are ingrained in their company culture. They believe their products are the most reliable and uphold to the highest standards of quality in the industry as evidenced by their ISO 9001 certification. They have also received Frost & Sullivan's Best Practices Award for Leadership in Epigenetics Product Quality. OUR MISSION To provide the most reliable, innovative, and valuable biomedical tools and services to our customers through research and strategic development. OUR VISION To have a positive impact in the biomedical field and to contribute to the greater good of humanity. GOLDEN RULE " Treat others as you would like to be treated " . We strongly believe this principle dictates teamwork and open communication.