Job Description

INSIDE SALES REPRESENTATIVE

Zymo Research is looking for a Inside Sales Representative to join our Commercialization team. The Inside Sales Representative will be responsible for managing customer inquiries, navigating customer needs, and generating business. They will also be a source of lead generation for sales the team. The Inside Sales Representative will be critical in shaping and evolving the sales process, developing sales plans, meeting planned goals, and coordinating with the sales team on lead generation efforts. They will also be responsible for reaching sales goals as defined by sales management.

The successful Inside Sales Representative will work and collaborate closely with marketing and product management teams to achieve common goals. They will assist in developing playbooks, sales SOP’s, and other foundational documents to ensure their team is successful.

The ideal candidate has a track record reaching sales goals with a customer focus. Experience in medical device, bioscience, or other technical industry a plus. If you are looking to join a dynamic, growing team in a high-impact role, we want to speak with you. The position is full-time and is based in the Zymo Research operations office in Tustin, CA.

INSIDE SALES REPRESENTATIVE RESPONSIBILITIES:

· Achieve monthly sales quotas and generate revenue by soliciting and obtaining orders, understanding and interpreting technical requirements, providing technical information, and developing accounts.

· Developing leads and referrals for adjacent sales team(s)

· Assesses competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities.

· Develops sales opportunities by researching and identifying potential accounts, soliciting new account, building rapport, providing technical information and explanations, and preparing quotations.

· Closes new accounts by answering telephone, fax, and e-mail inquiries and verifying and entering information.

· Develops accounts by checking customer buying history, suggesting related and new items, and explaining technical features.

· Updates job knowledge by studying new product descriptions and participating in educational opportunities.

DESIRED SKILLS:

· Prospecting and Closing skills

· Ability to own a technical sale

· Relationships building and customer focus

· Solution oriented sales process

· Data entry

INSIDE SALES REPRESENTATIVE REQUIREMENTS:

· 3 to 5 years of technical sales experience, medical/pharma/device sales preferred but not required

· Proven experience and clear track record of success growing market share in a B2B sales role.

· Tele sales experience required

· Strong execution capability in a complex, rapidly evolving business.

· Outstanding oral and written communication, and presentation skills including the ability to clearly convey complex ideas and concepts.

· Self-starter with excellent self-leadership and management skills.

· Strong analytical and problem-solving skills.

· Proficiency with relevant technology (MSOffice – Word, Excel, PowerPoint; Project Management tools, etc.).

· A working knowledge of marketing and CRM tools

· Bachelor's degree in in marketing, business administration, biology, chemistry or other science

Company Description

Larry Jia, M.D., founded Zymo Research Corporation in 1994. With humble beginnings, he started manufacturing the first DNA/RNA extraction and purification products for E. coli and yeast out of a garage in Orange, California. Today, Zymo Research is a multi-million dollar company with its headquarters based in Irvine, California. In addition to its California headquarters, Zymo Research has two international branches located in Freiburg, Germany and Beijing, China. The company's DNA and RNA extraction kits are used mainly by academic and biopharmaceutical scientists, who need to isolate and purify DNA/RNA from tissue, blood or serum samples. Zymo Research is also known for its epigenetics line of products used in DNA methylation detection and quantitation. They carved out a niche in this market by being an early adopter in the field of epigenetics and by offering a high-quality product. They are considered the leader in this market space. One of the keys to Zymo's success in the past 25 years has been their ability to listen to their customers and react quickly. Their tagline "The Beauty of Science is to Make Things Simple" is a mantra that is reflected in every one of their products. From epigenetics to RNA/DNA isolation, each product is designed to be both simple in use and robust in its performance. Inside Zymo Research Zymo Research's core beliefs are based on innovation, quality, and customer service. These three paradigms are ingrained in their company culture. They believe their products are the most reliable and uphold to the highest standards of quality in the industry as evidenced by their ISO 9001 certification. They have also received Frost & Sullivan's Best Practices Award for Leadership in Epigenetics Product Quality. OUR MISSION To provide the most reliable, innovative, and valuable biomedical tools and services to our customers through research and strategic development. OUR VISION To have a positive impact in the biomedical field and to contribute to the greater good of humanity. GOLDEN RULE " Treat others as you would like to be treated " . We strongly believe this principle dictates teamwork and open communication.