Job Description

As a BI Analyst at Airfox, you will be responsible for the end-to-end analytical view of 1-2 of our product squads. You will work with your squad to determine how to measure & communicate the health of the platform (is everything working?), app usage (are customers getting value from our app?), data (is our data organized and accurate?), whilst staying alert for risks and opportunities to grow and improve the customer experience.

You will build and analyze reports for both your squad and requests from across the company, spanning: app usage funnel, user segmentation, product stability, NPS, and even LTV. You will collaborate with data engineers to improve data from internal systems and 3rd parties, as well as develop the data tables and events for new features.

The BA area is fairly new at Airfox, so you will also have the opportunity to grow, develop and improve processes. As Airfox is still a young and growing company, your analyses and ideas will influence major company decisions.

Experience with business analysis, SQL, data manipulation tools, and an ease of learning new technologies is required. Portuguese language skills are preferred.

This is a unique moment to join the Airfox team, as the company and user base are both rapidly growing with the addition of new products for accessing credit and managing microentrepreneurial business accounts, both expected to be released in the coming months. This means that, more-than-ever, this year Airfox will have the ability to change the financial lives of our Brazilian users!

REQUIREMENTS

• Advanced knowledge of SQL
  • Desirable: knowledge of Python or R
• Data analytics platform experience:
  • Preferably: Looker, Amplitude
  • Desirable: experience with PowerBI, Tableau, Confluence, or Jira
• Data analysis experience: ability to extract business opportunities and identify problems using data
• Data journalism experience: ability to produce informative and simple reports to communicate with effective quantitative and / or qualitative information
• Portuguese language aptitude is desirable, but not required

PERSONAL REQUIREMENTS

Adaptability: in startup life, your day is always in flux and full of changes. It is necessary to create new paths forward, adapt and innovate.

Data-driven: you will be the key data person on the team. You are expected to bring an analytical mindset and data-based decision-making culture. It is important to know how to suggest, complete, interpret and communicate your analyses.

Communication skills: you will work within 3 teams, spanning 2 continents and 2 languages. It is critical to be able to effectively communicate your ideas and findings.

Tech-savvy: your role is extremely versatile, working with the product, marketing, compliance, finance, and other departments, and their various tools. Therefore, you need an interest in learning new things and having an ease with technology, in general.

You can also expect to:

• Develop and build reports to track KPIs
• Develop the app's event structure
• Create new product business cases
• Complete data documentation
• Conduct BA tools and analytics trainings
• Develop BA processes