Being an Escalation Engineer at Criteo means that you are the R&D frontline, which is challenging on many aspects.

 You will have to:

· Assess the importance of issues reported on Criteo infrastructure

· Troubleshoot complex issues and coordinate cross-team efforts to mitigate them

· Suggest and help implement best practices and measures so that incidents only happen once, and never again

· Make technical decisions that have a direct impact on business and financial revenues

· Ensure the continuity of the service with on-call responsibilities

What you could work on:

· Handle a major failure on an application over the week-end

· Drive postmortems meetings and be a key player in non-recurrence plans

· Innovate and find new ways to detect automatically the origin of incidents

Strong candidates qualifications:

If we were to describe our ideal candidate for the job, he or she would have the following qualifications:

· A strong liking of investigation

· A sound knowledge of platforms at scale

· Being a quick learner

· Not afraid of changes

· Great communication skills: be able to give the right level of information

· Prior coding experience (Python, Scala, C#, JSON, SQL, etc.)

Bonus points

· Prior knowledge of advertising ecosystem

· Experience in incident management

· Experience with on-call shifts

· Knowledge of and interaction with infrastructure

· Experience with monitoring systems