Benefits:
401(k)
Employee discounts
Training & development
About the Role:
I&I Car Rentals in McKinleyville, CA is looking for an energetic and customer-focused individual to join our team as a Customer Service Agent & Car Detailer! This dual-role position is perfect for someone who loves working with people and takes pride in delivering a clean, top-notch vehicle experience. If you're a go-getter who thrives in a fast-paced environment, we want to hear from you!
Responsibilities:
Greet and assist customers with rental agreements, reservations, and vehicle selection
Process rental contracts, payments, and returns accurately and efficiently
Inspect vehicles for damage before and after each rental and document findings
Thoroughly clean, wash, vacuum, and detail rental vehicles to fleet standards
Maintain vehicle lot organization and ensure cars are rental-ready at all times
Address customer inquiries, concerns, and complaints in a professional manner
Coordinate with team members to manage vehicle availability and turnaround times
Requirements:
Valid driver's license with a clean driving record
Previous customer service experience preferred
Experience in auto detailing or vehicle cleaning is a plus
Strong communication and interpersonal skills
Ability to work outdoors in varying weather conditions
Reliable, punctual, and detail-oriented work ethic
Basic computer skills for processing rentals and reservations
About Us:
I&I Car Rentals is a trusted local car rental provider serving the McKinleyville, CA community and surrounding areas. We're known for our friendly, personalized service and well-maintained fleet that keeps customers coming back time and time again. Our team is our greatest asset, and we're committed to creating a supportive and rewarding workplace for everyone who joins us.