customer service representative/warehouse office assistant

M & S PET SUPPLIES LLC

customer service representative/warehouse office assistant

Philadelphia, PA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Employee discounts

    Health insurance

    Opportunity for advancement

    Paid time off

    A busy warehouse is looking for highly motivated, detail oriented, reliable Office Assistant/Customer Service Representative to join our team and provide support in our daily operations and ensure top notch service to our client. Key Responsibilities: Basic computer proficiency using Shopify, Shipstation, Gorgias, StayAI, Microsoft Office, email Respond to customer inquiries using above listed platforms and via phone Provide order updates, resolve shipping issues and handle returns or complaints professionally Communicate with suppliers an internal teams to resolve delivery or inventory issues Detail oriented with the ability to multitask and stay organized Ability to lift up 20lbs occasionally and work in a warehouse environment