Benefits:
401(k)
Employee discounts
Paid time off
About the Role:
Join our dynamic team at Tatiana Trott DDS PLLC as a Dental Receptionist! In this vital role, you will be the first point of contact for our patients, providing exceptional service and support in a warm and inviting environment.
Responsibilities:
Greet patients and manage front desk operations with a friendly demeanor.
Schedule and confirm appointments while maintaining an organized calendar.
Handle patient inquiries and provide information about dental services.
Process patient check-ins and check-outs efficiently.
Maintain accurate patient records and manage insurance claims.
Assist with billing and payment processing in a timely manner.
Ensure the reception area is clean, welcoming, and well-stocked with materials.
Collaborate with dental staff to ensure smooth patient flow and communication.
Requirements:
High school diploma or equivalent; additional certification in dental administration is a plus.
Proven experience as a receptionist or in a similar role within a dental practice.
Strong communication and interpersonal skills with a patient-centered approach.
Proficiency in dental software and Microsoft Office Suite.
Ability to multitask and manage time effectively in a fast-paced environment.
Detail-oriented with strong organizational skills.
Positive attitude and a passion for providing excellent patient care.
Knowledge of insurance procedures and billing practices preferred.
About Us:
Tatiana Trott DDS PLLC has proudly served the Kelso, WA community for over a decade, delivering top-notch dental care with a personal touch. Our patients love our friendly atmosphere and our commitment to their dental health, while our dedicated team enjoys a supportive work environment that fosters growth and collaboration.