Job Description

Hello, My name is Amandeep Kaur and I am a Staffing Specialist at Esolutions Inc. I am reaching out to you on an exciting job opportunity with one of our clients.

FULL-TIME POSITION—CUSTOMER SERVICE REPRESENTATIVE LOCATION - EL PASO, TEXAS 

RESPONSIBILITIES

• Manage large amounts of incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policies
• Take the extra mile to engage customers. Should you be interested, please send me a copy of your resume in word format along with the following details ASAP.  
• Full Name:
• Current Location :
• Work Authorization:
• Earliest Available date to start:
• Date and times available to interview (01:00 PM CST - 04:00 PM CST)    Best Regards, Amandeep Kaur aman.k@e-solutionsinc.com

Company Description

E-Solutions Inc. is a 15-year-old company having 15 Global Offices across 5 Nations and with more than 1000+ IT & Software professionals. Working on cutting-edge technologies, we are serving 100+ Fortune2000 companies globally. Disclaimer: E-Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability.