eBay Operations Specialist

The Junkluggers of Chicago NW Suburbs

eBay Operations Specialist

Elgin, IL
Full Time
Paid
  • Responsibilities

    Benefits:

    Free uniforms

    Opportunity for advancement

    Paid time off

    401(k)

    401(k) matching

    Why This Role Exists

    Every week our trucks bring in furniture, tools, electronics, collectibles, sporting goods, and antiques that are too good to landfill. Most of it sells on the Remix Market floor. But a meaningful slice — the rare, the branded, the collectible, the parts-and-pieces items — is worth several times more to a buyer three states away than to a walk-in customer in Elgin.

    This role owns that slice. You research it, list it, sell it, and ship it. One person, start to finish.

    Research & Recommend

    Walk incoming loads and the warehouse daily to flag items with online resale potential

    Pull sold comps to establish realistic market value before an item takes up shelf space

    Recommend list price and format; the owner approves final pricing and what makes the cut

    Test, clean, and stage items so they photograph and describe accurately

    List

    Shoot clean, well-lit photos from multiple angles — including every defect, because we don't hide flaws

    Write accurate, keyword-rich titles and descriptions with correct item specifics

    Publish 75-150 new listings per week

    Reprice, relist, and promote aging inventory on a set weekly cadence

    Sell & Serve

    Answer buyer questions within 24 hours, every time

    Send and negotiate offers to watchers within approved price floors

    Handle returns, disputes, and not-as-described claims quickly and professionally

    Protect our seller metrics — Top Rated Seller status is the goal, not a nice-to-have

    Ship

    Pack items so they arrive intact, including oversized and fragile goods

    Buy and print labels, get freight quotes on large items, schedule pickups

    Ship within one business day of cleared payment

    Keep packing supplies stocked and shipping cost per order under target

    Track

    Maintain the bin and location system so any listed item is found on the first try

    Report weekly on listings published, sell-through, revenue, aged inventory, and what categories are working

    Reconcile eBay payouts against internal records

    What Success Looks Like at 90 Days

    Metric Target New listings per week | 75-150 60-day sell-through rate | 40%+ Handling time | ≤1 business day Seller rating | 99%+ positive Monthly eBay gross revenue | $5,000 Aged inventory (>120 days) | Under 15% of active listings

    Required

    1–3 years selling on eBay, Poshmark, Mercari, Facebook Marketplace, or in a resale, consignment, or auction environment — personal selling accounts count, bring your feedback score

    Comfortable researching value on unfamiliar items; you enjoy the hunt

    Solid written English — your listings and buyer messages are the brand

    Basic photography skills, or the willingness to learn a repeatable lightbox setup

    Able to lift 50 lbs repeatedly and work on your feet in a warehouse

    Valid driver's license

    Nice to Have

    Category depth in antiques, vintage, tools, electronics, audio, sporting goods, or designer goods

    Experience with eBay Seller Hub bulk tools or listing software (Vendoo, List Perfectly, Crosslist)

    Freight and LTL shipping for oversized items

    Photo editing, desktop or mobile

    Who Thrives Here

    Someone genuinely curious — the kind of person who picks up an unmarked piece of pottery and wants to know what it is. Someone honest about condition, because our reputation is worth more than any single sale. Someone who works steadily without a manager standing behind them, even though the big calls aren't theirs to make.

    We operate by three rules: Be fair. Be kind. Tell the truth. That goes for our buyers, our crew, and each other.

    What We Offer

    Paid time off under the company PTO policy

    Employee discount on Remix Market inventory

    First look at what comes through the door

    A business that keeps hundreds of thousands of pounds a year out of landfills — the work matters

    Real ownership of an operation you'll help build from the ground up