Job Description

We have several open positions for Call Center agents in Fayetteville. If you are willing to answer calls from customers and resolve their queries, this job could be suitable for you. The Call Center Agent may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.

Production pay (applicable post successful training completion) would be $13.25/hour as long as you complete your 40-hour weekly production schedule! (If you are not able to complete 40 hours’ schedule, you will still get paid at $12.25/hour).

Have you always been the top performer in your team??? Well, you can make up to $15/hour including attendance and performance incentives! What’s more – You never have to worry about losing your hours! We always offer 40 hour schedules! Most of our employees never have to look for a second job!

WE PROVIDE YOU WITH EQUIPMENT AND AN OPTION TO WORK FROM HOME, UPON SUCCESSFUL COMPLETION OF TRAINING!

WE ARE STARTING A CLASS EVERY WEEK AND INTERVIEWS ARE ON EVERY DAY.

PLEASE CALL US AT (910) 710-4254 OR (910) 491-4173 BETWEEN 9 AM TO 5 PM TO SCHEDULE YOUR APPOINTMENT.

LOCATION – ECLERX, 235 N MCPHERSON CHURCH RD, FAYETTEVILLE, NC 28303

KEY REQUIREMENTS:

• You should be willing to work different shifts.

• You should be willing to attend training in office and work from home or office, depending on client requirements.

• You should like resolving customer issues.

eClerx is a customer care call center in the Fayetteville area that employs over 350 people and currently expanding one of its projects at rapid pace.

“Please note that eClerx is a drug-free work place and we require all selected applicants to go through a pre-employment drug screen and background check. The employment offer at eClerx is contingent to results of these tests.”

Thanks

eClerx Recruitment

Fayetteville NC

Fay_recruitment@eclerx.com

910-710-4254, 910-491-4173

Company Description

At eClerx Customer Operations, our entry level Customer Service Specialist provides premier customer service support to the customers of leading US cable and telecommunication organizations. Our Specialist are highly trained call centre specialists (CSS) that take pride in assisting with issues ranging from troubleshooting faulty processes to ensuring that issues are resolved while also maintaining and promoting the relationship between the customer and our client. The Specialist is directly responsible for receiving inbound and outbound billing and service calls from customers and is empowered to resolve any issues and assist with general account inquiries.