Benefits:
401(k) matching
Dental insurance
Health insurance
Vision insurance
We are seeking a detail-oriented, tech-savvy E-Commerce Administrative Analyst to provide direct support to the CEO and strengthen our digital operations. This role blends executive support, e-commerce coordination, IT troubleshooting, and compliance oversight. The ideal candidate is an organized multitasker with a strong technical foundation who can manage backend systems, streamline workflows, and ensure smooth digital operations. This is an in-office role.
Key Responsibilities
Executive & Administrative Support
Provide direct support to the CEO, including scheduling, meeting coordination, internal communications, and follow-up on action items.
Manage confidential information with professionalism and discretion.
E-Commerce & Technical Support
Troubleshoot and maintain systems across Shopify, Amazon Seller Central, PIMs, and third-party integrations.
Assist with backend configurations, automation workflows (e.g., Zapier, Make), and system improvements.
Work with EDI transactions, APIs, and Windows Server (WinServer) environments to support integrations and digital workflows.
Provide first-level support for basic IT hardware issues (laptops, peripherals, connectivity).
Compliance & Documentation
Support compliance processes such as vendor form tracking, documentation management, and regulatory submissions.
Maintain audit-ready digital records and ensure documentation standards are met.
Project Management & Reporting
Track timelines, milestones, and performance metrics to align projects with company goals.
Use project management tools (ClickUp, Asana, Trello) to manage workflows and accountability.
Build and maintain reporting dashboards using Excel/Google Sheets to provide insights into performance and operations.
Qualifications
Required:
2+ years of experience in e-commerce, executive support, administration, or digital operations.
Hands-on experience with Shopify, Amazon Seller Central, or PIM systems.
Familiarity with EDI processes, APIs, and Windows Server (WinServer).
Ability to troubleshoot basic IT hardware issues.
Strong Excel/Google Sheets skills for reporting and analysis.
Excellent organizational, communication, and multitasking skills.
Experience working directly with executives in a fast-paced environment.
Preferred:
Knowledge of compliance workflows and regulatory documentation.
Experience with automation platforms (e.g., Zapier, Make).
Experience supporting remote teams or high-growth organizations.
Understanding of backend logic, platform configurations, and system automations.
Salary Range: $25-$32 per hour based on experience