eCommerce Junior Account Manager

Westin Group

eCommerce Junior Account Manager

Ontario, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    Step into the world of eCommerce working on Wayfair account with a team that’s growing fast, having fun, and redefining what great marketplace management looks like. This is an in-person role in our Ontario, California location.

    Are you ready to kickstart your eCommerce career with one of the biggest names in online retail? Do you enjoy solving puzzles, spotting opportunities, and keeping all the moving pieces of a marketplace running smoothly? If this sounds like you, we want you on our team!

    🚀 What You’ll Do (Your Day-to-Day Superpowers):

    📊 Be the Metrics Maestro

    Learn and understand Wayfair’s key performance metrics

    Monitor account health and spot opportunities to improve listings, pricing, or content

    💸 Pricing & Promotion Partner

    Set promotional pricing for Wayfair events

    Build promo calendars and secure approvals Flag potential pricing conflicts before they hit the portal

    🧠 Marketplace Know-How

    Learn the Wayfair platform inside and out — tools, tickets, workflows, training modules, and customer service processes

    Stay up to date on all Wayfair portal training and update SOP’s & internal notes

    📋 Your Weekly Snapshot = Your Signature Move

    Build and maintain a weekly “snapshot” report with pricing conflicts, listings under maintenance, and insights that matter

    Present your findings to the team with confidence

    📝 Listing & Optimization Magic

    Review, update, and optimize Wayfair listings for accuracy, SEO, pricing integrity, and rich content

    Conduct competitive research and weekly price checks

    Identify underperforming SKUs, duplicate listings, and content gaps

    🛠️ Problem Solver Extraordinaire

    Resolve listing issues and partner with Wayfair teams as needed Review tracking spreadsheets and follow up on review-related issues Support PIM tasks and maintain catalog accuracy

    🎧 Collaborate Like a Pro

    Join vendor calls as needed

    Work with senior leads to learn promos, penalties, inventory workflows, and compliance processes

    Run weekly account status huddles with the internal team

    ⭐ Who Thrives in This Role:

    Detail-oriented and organized

    Comfortable owning tasks and accounts with mentorship & support

    A curious, quick learner excited about eCommerce

    Strong communicator who loves solving problems

    Someone who’s ready to grow into a full Account Manager role

    🎉 Why You’ll Love It Here:

    Wayfair is a HUGE platform — your impact will be felt immediately

    Supportive team, tons of room to grow, and hands-on learning

    A workplace that celebrates creativity, improvement, and fun

    $23.00-$26.00 per hour - Salary Rate