Job Description

SUMMARY:

The Business Development Associate (BDA) is often the first point of contact a new potential client will have with a business when they are seeking information on the products and services the company provides. The main focus for a BDA, is to discover, identify and materialize new business opportunities for our company, which translates to increase revenue. When expertly performed on a consistent basis, new leads and opportunities are expediently directed to our in-house sales professionals to close and new business relationships are founded.

KEY RESPONSIBILITIES:

• Engage potential clients in our local area w professional communication & etiquette
• Manage and interpret customer requirements – speaking with clients to understand, anticipate and meet their needs.
• Communicate prospective client concerns or issues to sales management in an expedient manner.
• Expand market awareness of our products and our industry experience
• Attend and participate in trade shows, conferences and other marketing events (post COVID).
• Exhibit and articulate our competitive position in the marketplace.
• Maintain pertinent prospective client information within the CRM for reference
• Schedule client meetings and action plans for follow-up.
• Create and maintain lead lists for email marketing

QUALIFICATIONS:

• Valid Driver’s License
• Microsoft Office proficiency required, especially in Excel, PowerPoint, and Outlook.
• CRM Experience (ConnectWise, Autotask, TigerPaw)
• Working knowledge of Managed Service Sales Process and Closing Documentation.
• Previous Administrative, Support in Clerical Environment experience.
• The ability to execute work expectations with little to no supervision on a consistent

SKILLS & KNOWLEDGE:

• Perceived capacity to exude personal credibility and professional Integrity
• Positive attitude, towards people and problems
• Ability to self-start, work independently and achieve high standards to meet multiple deadlines
• Explicitly proficient communicator, including writing, speaking, editing, proofreading and computer skills
• Above-par working capacity, to work in small and large projects with great attention to detail.
• Work effectively with staff in a team-oriented environment with a positive, can-do attitude.
• Adept in developing and maintaining strong relationships with management, staff, vendors and clients.
• Exhibit a high degree of professionalism, balanced business judgment, tact and diplomacy.
• Excellent problem-solving skills, in both mundane and highly-sensitive, albeit complex situations.

Company Description

Our team members work hard and we appreciate every one of them! We are actively growing and improving to create a better work environment for our team and better customer service for our clients. We are aggressively improving our processes and procedures, offering training to our employees, and improving how we do what we do. We have a culture for learning, growth, and excellence.