ecomaids - Workforce Development Specialist We are seeking a dynamic trainer, quality specialist and leader for our rapidly growing, eco-friendly cleaning company!

Compensation and Perks:

$17 - $22 per hour

Paid time off

Profit sharing

Healthcare

Bonus for performance goals

Job Description

As Workforce Development Specialist you will be responsible for creating a training program that empowers our fantastic team of cleaning technicians to maintain our very high standard of cleaning service. You will also be tasked with keeping our team engaged and striving to hit our business goals, but more importantly their individual financial goals. You will work seamlessly with our director of operations to hire, train and retain the top cleaning talent. As needed, you will build relationships with clients as you ensure they receive the quality of service they expect and deserve.

You are a proactive leader and self-starter who can interact with the public and our employees. You have a strong work ethic and are able to manage time to effectively meet deadlines. You have at least three years of supervisory experience, as well as proven communication skills with supervisors, employees, and customers. Ideally, cleaning experience and an extreme attention to detail.

Specific Responsibilities:

Create and execute a training program

Maintain and expand upon employee engagement programs

Keep open the lines of communication between the customer, teams and the office

Observe and evaluate workers' performance to ensure quality service and compliance with specifications

Determine staffing requirements, and participates in the recruiting efforts

Assist with routing and daily dispatch duties

Improves upon current processes to ensure quality, profitability, and future growth

Job Requirements:

At least 3 years of management experience

Strong leadership aptitude

Self-motivated and ability to work both in a team and independently

Ability to drive revenue through customer service and team building

Ability to cultivate strong customer relationships and employee loyalty through strong interpersonal skills

Flexible interpersonal skills, with the ability to interact effectively throughout all levels of the organization

Excellent written and verbal communication skills

Computer proficiency, with working knowledge of word processing, database management, spreadsheet applications, minor technical troubleshooting (or coordinate with vendor)

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to ecomaids Corporate.