Benefits:

Employee discounts

About the Role:

Maanke LLC is looking for a friendly and motivated Front Desk Clerk to join our hotel team in Los Lunas, NM! This is a fantastic opportunity to be the face of our property, delivering exceptional guest experiences from check-in to check-out. If you thrive in a fast-paced hospitality environment and love working with people, we want to hear from you!

Responsibilities:

Greet and welcome guests upon arrival, ensuring a warm and professional first impression

Manage guest check-in and check-out procedures efficiently and accurately

Handle reservations, cancellations, and room assignments using hotel management software

Answer phone calls, respond to inquiries, and provide information about hotel amenities and local attractions

Process payments, issue receipts, and maintain accurate billing records

Address and resolve guest complaints or concerns in a timely and professional manner

Coordinate with housekeeping and maintenance teams to ensure guest satisfaction

Requirements:

High school diploma or equivalent required

Previous experience in hotel front desk, hospitality, or customer service preferred

Strong communication and interpersonal skills

Proficiency with basic computer systems and hotel reservation software a plus

Ability to multitask and remain calm in a fast-paced environment

Flexible availability including evenings, weekends, and holidays

Professional appearance and a positive, guest-first attitude

About Us:

Maanke LLC is a hospitality company proudly serving the Los Lunas, NM community with comfortable and welcoming accommodations. We are committed to providing guests with a memorable stay and a consistently high standard of service. Our team members enjoy a supportive work environment where great attitudes are recognized and growth is encouraged.