Job Description

 Our Philosophy: Work is the Cornerstone of Life At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. It’s a philosophy that we have been following in North Florida since 1940, when our local organization was founded as one of a growing number of independent non-profit affiliates of what is now Goodwill Industries international. Today, Goodwill Industries is the nation’s largest private provider of training and employment services for people with disabilities and special needs. And our local organization has grown into one of Goodwill’s top performers in placing people into employment. 

The A-STEP College Navigator responsibilities include the administration of all matters related to A-STEP candidates who are enrolling in a post-secondary program.  This includes the following:  assisting students with registration, enrollment, financial aid resources, monitoring, reporting, and intervention if required.  Monitoring progress of A-STEP students enrolled in universities and colleges.  Additionally, the College Navigator will work with leadership to engage with potential employers and assist with career readiness.

EDUCATION

Bachelors Degree

EXPERIENCE

2 years working in post-secondary education 

LICENSURE, CERTIFICATION, AND/OR REGISTRATION

Not Applicable

OTHER

Word, Excel, and database management

JOB DUTIES

 ESSENTIAL DUTIES

• Work with A-STEP Program Manager to identify and establish relationships with affiliate organizations.
• Work with A-STEP Program Manager to develop systems for monitoring student performance, implementing student success plans, and monitoring mentor participation.
• Contribute to knowledge-sharing efforts through participation in seminars, conference calls, surveys, etc.
• Data entry in Salesforce for reporting purposes
• Recruit candidates for participation in A-STEP
• Work primarily on location at the Beaches.

MANAGING STUDENT PERFORMANCE

• Maintain the enrollment criteria and process
• Coordinate testing and advising needed for each student.
• Assess if the student is an appropriate candidate for the program
• Coordinate external resources that will better support eligible students. (Child care, transportation)
• Assist students through the enrollment and financial aid process.
• Work with local employers to create opportunities to attend job fairs and to set up potential interviews.
• Identify potential problems and intervene as necessary to ensure student success.  This may include: leveraging the services of affiliated organizations.
• Assist the program to host one event each year to celebrate graduation from the program.
• Maintain database monitoring student progress and case notes.
• Work with candidates on career readiness skills (dress, interview skills and resumes)
• Occasional special events and training after hours or on weekends.
• Other duties may be assigned.

 45%

45%

10%

SUPERVISORY/DECISION MAKING     AUTHORITY

Does the position require customary supervision and management of at least 2 or more full-time employees?   Yes  No Enter the number of direct reports and their position titles: 

PHYSICAL REQUIREMENTS: 

   REQUIRED   

• Standing
• Walking
• Lifting (Up to 10 pounds)
• Bending/Stooping
• Reaching
• Grasping
• Turning
• Repetitive Motions

   PREFERRED

HAZARDS:

SKILL REQUIREMENTS:

REQUIRED

• Drive motor vehicle
• Maintain records
• Sensitivity to low-income population’s cultural and socioeconomic characteristics

PREFERRED 

PERSONAL QUALITIES AND SKILLS REQUIRED

PEOPLE DEVELOPMENT

• Ability to train and coach in-school/ college coordinators and other college system participants.
• Ability to motivate A-STEP candidates to strive for success.

KNOWLEDGE

• Significant experience or educational background, post-secondary education, or social work (e.g., school councilors or college advisors).
• Demonstrated experience in working with schools/colleges.
• Strong understanding and sensitivity to the perspectives of low-income populations.
• Strong understanding of affiliate program offerings, including participation requirements and benefits.

LEADERSHIP

• Ability to instill a vision for candidate success and develop teamwork among all supporting parties.
• Ability to develop a mind-set of continuous improvement for all A-STEP candidates.

COMMUNICATIONS

• Ability to listen and observe in order to understand the needs of individual A-STEP candidates.
• Ability to use spoken communications to establish rapport with and influence all supporting parties.
• Ability to write effective performance appraisals and correspondence related to candidate management.

EQUAL EMPLOYMENT OPPORTUNITY Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex,marital status, national origin, disability, genetic information, handicap or veteran status. 

IMPORTANT NOTE

Due to the volume of applications received, we are unable to provide information on application status by phone, e-mail, or in person. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for the next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time.