Job Description

i3 Business Solutions is a leading provider of IT managed Services based in Grand Rapids Michigan. We are looking for a motivated and well-spoken Inside Sales Representative to join our team.

The Inside Sales Representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process.  The candidate must be able to effectively communicate to work with clients, prospects, and teammates.

QUALIFICATIONS

• Strong team player
• Strong listening and sales skills
• Self-motivated, with high energy and an engaging level of enthusiasm
• Excellent phone and cold calling skills, comfortable in face-to-face meetings
• Highly effective communicator, both written and verbal
• Good organizational skills and the ability to multi-task
• Exceptional customer service skills with a customer-first attitude
• Ability to work with customer relationship management software
• Ability to learn and effectively work within partner and vendor ERP systems
• Ability to achieve goals and activity-based metrics
• Willing to work across all departments as a liaison from sales to technical support
• Willing to take a vested interest in the technology industry, trends, and IT services
• An associate’s degree or equivalent of college credits is required
• Bachelor’s degree in communications, business, or technology a plus

THIS POSITION IS CURRENTLY CONSIDERING APPLICANTS AS PART-TIME TO FULL-TIME.