Benefits:
401(k) matching
Opportunity for advancement
Paid time off
Parental leave
Training & development
This is an amazing opportunity to obtain a leadership position with a super fun, fast-paced, high growth youth sports company that is having a positive impact on our community. The Program Manager is a full-time position with a competitive starting salary ($45,000-$50,000), bonus opportunities, company sponsored 401k matching plan and paid vacation and paid federal holidays.
About the Program Manager Position
The Program Manager is responsible for the coordination and implementation of activities associated with running our youth sports leagues, clinics and camps in the Loudoun County and Central/Northern Fairfax County territories. The position will work out of our office in Fairfax City with some travel throughout our Fairfax County and Loudoun County focus areas to visit venues, market the programs and meet with partners.
Reports to: Athletic Director, i9 Sports Loudoun County/Fairfax County
Job Functions
Operations:
Creates and facilitates the i9 Sports experience on the field/court ensuring that all venues maintain a 65 or greater NPS score
Develops and executes NPS action plans
Follow all procedures and processes for efficiency and develop recommendations to improve them
Lead recruitment of parent coaches, background checks and assign to teams
Ensure all programs have parent coaches, including substitutes as needed
Works with Operations Manager to ensure that emails and voicemails are answered within 48 hours
Lead hiring process for new staff for programs
Lead recruitment of current and former staff for future programs
Oversee scheduling and monitor staffing for all programs
Works with Athletic Director to ensure accurate payroll each week
Ensure all programs are fully staffed
Develop and implement ongoing in-person and virtual training for staff and parent coaches
Ensures game day processes and procedures are followed and completed in a timely manner
Follow-up on parent and volunteer issues
Ensure that all locations are operating at or above the established standards
Additional administrative duties as needed
Requirements and Qualifications:
Excellent attention to detail, pattern identification and motivated to create processes that optimize and improve the way things are done
Excellent analytical skills
Strong interpersonal skills and ability to communicate with all stakeholders
Self-motivated, works efficiently and meets reasonable deadlines
Able to multitask, prioritize, and manage time effectively
Enjoys a challenging, high energy and dynamic environment
Able to make professional decisions in a fast-paced environment and own results
Excellent verbal and written communication skills
Capable in both a leadership and team-player role to get the job done
Has experience playing sports and understands its potential to have a positive impact on the community if implemented correctly
Event management experience preferred
Bachelor’s degree
Proficiency in Microsoft Office, Gmail, Google Drive, etc
General schedule (off season): Approx. 45 Weeks of the year Monday – Friday; 9am-5pm (subject to flexibility as other opportunities arise)
General schedule (in-season):Approx. 7 Weeks of the year Thursday, Friday, & Monday; 9am-4pm; Saturday/Sunday 8-6pm hours during season (Time Slots are subject to change based on season)
Job Type: Full-time
Salary: $45,000.00 - $50,000.00 per year
Benefits
Full-time employees are eligible for the following company benefits:
Opportunity to earn annual bonus contingent on individual and organizational performance and attainment of goals
401k – i9 Sports will match employee contributions up to 4% of annual salary
13 days / 104 hours paid vacation per year, which is accrued at the rate of 2.3 hours per pay period.
8 paid federal holidays per year
3 paid sick days per year
Flex time during weekdays if working on weekends during season.
2 weeks paid paternity/maternity leave
Each franchised location is independently owned and operated and is solely and exclusively responsible for determining local hiring decisions, compensation, benefits, and other terms of employment.