Company Description

Our mission: Educating today's children while elevating tomorrow's teachers.

iEducate embeds college and high school students alongside teachers to provide co-teaching instructional support to Title I elementary students, addressing the need for immediate high-impact tutoring while also cultivating a pipeline of homegrown future educators through direct classroom experience.

Our values:

• Embrace Challenge -The challenge is great. We embrace it, take initiative, and find new solutions to educational challenges.
• Think Forward - We are persistent in our pursuit. We work with efficiency and innovation to drive forward using data to build systems.
• Build Together - We believe we are stronger together. We collaborate, learn from each other, and work to bring together perspective and experience.
• Foster Community - We thrive in a community that is curious, respectful, and joyful. We ask questions, we strive together, and we hold ourselves and others accountable.

Position Type

Type: Part-time, $20/hour. Remote or Hybrid Work.

We are looking for an energetic, adaptable self-starter to join our small but ambitious, driven team. You will be monitoring CRM attendance, communicating with CRMs, school staff and iEducate staff in all matters of attendance.

Attendance monitoring shifts are:

M, T, W, Th, F - 7am-8am

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What You'll Do

• Monitor tutor attendance, ensuring tutors are meeting expectations & receiving support
  • Monitor tutor attendance in Deputy, identifying any tutors that are not clocked in or are late to their scheduled shift
  • Conduct outreach to tutors (through our communication platform Slack, e-mail and phone) who the system suggests are absent or late to provide direction and support
  • Communicate tutor attendance updates to schools (by e-mail and phone) impacted by tutor absence or tardiness
  • Track tutor attendance issues, documenting the underlying factors contributing to attendance issue.
• Use data to work alongside the operations team to find solutions and ensure goals are met
• Maintain a dashboard of key metrics that track program health & efficacy
• Document & report program issues and progress to goals to your Senior Manager regularly to seek feedback and build collaborative solutions

Work Demands

• Access to a reliable laptop computer, strong internet connection and phone line

Skills

• Outstanding customer service skills

• Reliable, consistent, takes ownership and accountability for their work

• Outstanding goal and results orientation, follow through and task completion

• Ability to work collaboratively with diverse stakeholders with high levels of respect, humility and seeking to understand - including but not limited to welcoming on-going feedback on practice and integration of feedback into their practice

• Adheres to organizational processes, policies, procedures with high levels of fidelity

• Outstanding verbal and written communication skills

• Ability to manage through ambiguity in a fast-paced environment

• Inspires trust through demonstration of outstanding judgment and responsible decision-making. Seeks out assistance when needed

• Proficiency using common technology tools like Slack, Gmail and Google Suite

Education

• High school degree required

If interested, you may apply for this position at jobs.ieducateusa.org. Please direct all questions/inquiries to contact@ ieducateusa.org.