Social Media Coordinator

iFixit

Social Media Coordinator

San Luis Obispo, CA
Full Time
Paid
  • Responsibilities

    We're looking for a full-time Social Media Coordinator to help expand iFixit's brand presence and channel growth through social media platforms and press outreach. They will work alongside our content and marketing teams to create and manage monthly calendars, use marketing strategies to deliver iFixit's message in creative ways, and moderate our social media community. In addition to attracting new customers, the Social Media Coordinator will analyze data to determine which content works best and capitalize on this information to continue scaling the iFixit global repair community.

    A bachelor's degree in marketing, business, advertising, public relations or a related field is preferred, but if you're the right person, not required. Especially if you love keeping up with the latest hardware, building PCs, tinkering with Raspberry Pis, treating everything like a DIY project—and are Extremely Online about it.

    RESPONSIBILITIES

    • Oversee day-to-day scheduling and posting and management of a monthly social media calendar
    • Ensure brand consistency through tone, copy, and visual assets
    • Create actionable plans to grow and maintain followers on popular social media platforms including Instagram, Twitter, and Facebook
    • Ensure progress on all platforms by using analytical tools including Google Analytics
    • Supervise all aspects of social media interaction between customers and the company to ensure a positive customer service experience
    • Manage email requests from members of the press and iFixit community
    • Occasionally pitch journalists for holiday sales and other campaigns

    QUALIFICATIONS

    • 2-3 years experience managing social media accounts for a global brand
    • Bachelor's degree in business, marketing, journalism, public relations, or related field
    • Proficient using multi-social posting programs. We use Buffer and Later, but we're looking to move to a full-fledged platform with segmentation and social listening capabilities
    • Proficient using GSuite and basic knowledge of Adobe Suite programs. Bonus points if you have experience using Asana and Slack!
    • General knowledge of Search Engine Optimization and internet ranking for web content
    • Strong understanding of marketing strategy and ability to simultaneously work toward many company initiatives at once

    PERKS

    We chose to build iFixit in the happiest place on earth, Oprah says it so you know it's true! Our perks and programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, relocating, improving your health or planning for retirement, we've got you covered. Take home meal plans, if you live near our rewriter.

    Here are some of our perks:

    • A repairable laptop, and any software you need.
    • 100% employer-paid health insurance.
    • 401k plan with 4% employer match after 1 year of employment.
    • Profit sharing after a year of employment.
    • Flexible vacation time + paid holidays.
    • Dependent Care FSA.
    • Generous stipends towards repair & wellness.
    • $400 towards a bike or alternative method of transportation.
    • A sweet pair of headphones to get your head in the game.
    • Employee discounts on parts and tools.
    • Charitable contribution matching! We'll 100% match your tax deductible.

    DIVERSITY

    When you go to a website like iFixit and scroll through the guides, it's easy to forget that there are tons of real people keeping all those bits and bytes running smoothly. But there are literally dozens of us! We're a diverse team, split between two continents, but we're united by a love of tinkering and repair.

    iFixit is proud to be an equal opportunity employer. Because we are trying to teach everyone to fix every thing, we need a team as diverse as our online community. We believe that it takes people of all backgrounds to help us fix the world. Therefore, iFixit does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any of the other important characteristics that make us unique and valuable.

    iFixit is committed to creating a diverse team—not only in who we hire—but through creating a supportive environment for all of our team members based on mutual respect and inclusivity.