iFixit is the focal point of a global community showing people how to fix the things they own. We believe we can make the world better by encouraging and empowering everyone to repair every thing. iFixit's education department is crucial to our mission and a core part of the content team at iFixit—working with thousands of students teaching repair, sustainability, and technical communication.

We're looking for an education associate to join our repair effort by helping run our University Technical Writing Project (edu.iFixit.com). The ideal candidate will interface with students across the country and ensure all aspects of the project, from organizing materials to providing student feedback, are handled promptly and professionally.

CANDIDATES SHOULD:

• Enjoy working with people, especially teaching and working with students
• Have impeccable grammar; speak and write succinctly and clearly
• Have editing experience, and enjoy correcting tpyos and errors of the grammar
• Be a diligent, detail-oriented, self-motivated team player who can work through repetitive tasks efficiently and independently
• Love tinkering, taking things apart, and fixing all their friends' stuff
• Approach life with patience, optimism, and a sense of humor

PRIMARY RESPONSIBILITIES FOR THIS POSITION INCLUDE:

• Working with students online, primarily via email
• Helping students troubleshoot technical problems, both physical and digital
• Website content management and organization
• Holding office hours for local students
• Maintaining and organizing database and physical inventory of student materials
• Supporting other team members on special projects as needed

This is a full-time, hourly position available locally at our downtown San Luis Obispo office.

While no specific degree or industry experience is necessary for this position, the ideal candidate will possess a learning mindset, a helping heart, a knack for communicating clearly, a streak of creativity, and a willingness to embrace change. IFIXIT IS AN AWESOME PLACE TO WORK. HERE ARE SOME OF OUR PERKS:

• A work laptop, and any software you need.
• 100% employer-paid health insurance.
• 401k plan with 4% employer match.
• Profit sharing after one year of employment.
• Flexible vacation time + paid holidays.
• Dependent Care FSA.
• Generous stipends towards repair & wellness.
• $400 towards a bike or alternative method of transportation.
• A sweet pair of headphones to get your head in the game.
• Employee discounts on parts and tools.
• Charitable contribution matching! We'll 100% match your tax deductible donations.
• Did we mention you get to work in one of the happiest places in the world? Oprah said it, so you know it's true. Our office is located downtown within walking distance to everything!

DIVERSITY STATEMENT:

When you go to a website like iFixit and scroll through the guides, it's easy to forget that there are tons of real people keeping all those bits and bytes running smoothly. But there are literally dozens of us! We're a diverse team, split between two continents—but we're united by a love of tinkering and repair.

iFixit is proud to be an equal opportunity employer. Because we are trying to teach every one to fix every thing, we need a team as diverse as our online community. We believe that it takes people of all backgrounds to help us fix the world. Therefore, iFixit does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any of the other important characteristics that make us unique and valuable.

iFixit is committed to creating a diverse team—not only in who we hire—but through creating a supportive environment for all of our team members based on mutual respect and inclusivity.

At iFixit, we require all employees to be fully vaccinated against COVID-19. If the position requires you to work in the office, you will be expected to follow all CA mask rules and mandates.

TO APPLY: Send us a PDF of your resume, as well as a PDF cover letter. We want to know what makes you a potential badass education associate! Include in your cover letter why you want this job and why you are the ideal candidate to join our team.

 We look forward to hearing from you!