We're bringing the repair world into the 21st century, one device at a time. 

At iFixit, our mission is to empower and enable repair for everyone from the individual to global, Fortune 500 companies. A big part of our work includes collaborating with manufacturers to assess, inform, and educate them on the repairability of their products. This process involves disassembling and scoring devices, followed by crafting reports and having conversations with the key players of the OEMs. The role is technical, with a mix of head-down time working through devices and time cofunctioning and communicating findings.  

The information and assessments we provide are dynamic and serve a wide audience—from sustainability officers to product designers to boots-on-the-ground repair techs. Our deliverables incorporate aspects of repair legislation, product design, and repair logistics. The ideal candidate is a systems thinker who understands what information is relevant to each party and is committed to communicating that information in a clear, engaging way. 

The primary work of this role is on our Solutions Team—a small, internal department that works with OEMs to help them progress towards more repairable products through partnerships that include everything from product design advice to repair legislation interpretation to parts distribution via iFixit's online platform. However, this role also supports our Content Team, often collaborating or supporting content projects, such as teardowns, blog posts, videos, and social posts. 

QUALIFICATIONS:

Need to have:

• Experience disassembling, repairing, and tinkering with hardware—the ability to identify all major components of consumer electronics upon opening a device (e.g. laptop, smartphone, or tablet), what they do, and where they can fail.
• Interest in technology and the hardware that drives it—someone who keeps tabs on the technology space and is constantly learning.  
• Passion for writing. We're looking for grammar snobs, prose crafters, and Hemingway devotees.  
• Deeply cares about repairable product design and its impact on our planet. 
• Deft critical thinking and analytical skills—who can't help asking the “why” questions.
• Stakes out positions and defends them using data, experience, and examples. 
• Is self-motivated and works well in a small, tight-knit team environment.
• Strong research skills—going well beyond the first two hits on Google.
• Is fluent in sarcasm and has a sense of humor. 
• A communication ninja—the ability to track, understand, and anticipate the audience, speak at their level, and effectively use word shurikens. 
• Knows that the trees exist in a forest—and can meet a deadline.

Nice to Have:

• Public speaking ability—comfortable presenting in workshops, fielding questions from press, and  giving interviews.
• The answer to the question about life, the universe and everything. 
• An engineering, manufacturing, or industrial design degree.
• A positronic brain; or the ability to think on their feet. 
• Photography skills, including post-production (Photoshop or equivalent) editing. 
• Approaches flying as: learning how to throw yourself at the ground and miss.
• Finds that if a book is well written, it is always too short.

IFIXIT IS AN AWESOME PLACE TO WORK. HERE ARE SOME OF OUR PERKS.

• A repairable laptop, and any software you need.
• 100% employer-paid health insurance.
• 401k plan with 4% employer match.
• Profit sharing after a year of employment.
• Flexible vacation time + paid holidays.
• Dependent Care FSA.
• Generous stipends towards repair & wellness.
• $400 towards a bike or alternative method of transportation.
• A sweet pair of headphones to get your head in the game.
• Employee discounts on parts and tools.
• Charitable contribution matching! We'll 100% match your tax deductible.
• Did we mention you get to work in one of the happiest places in the world? Oprah said it, so you know it's true. Our office is located downtown within walking distance to everything.

TO APPLY:

If this excites you, drop us a line: Send a PDF of your resume, as well as a short cover letter explaining two things: why you're badass, and why you're the ideal candidate for this job. As a bonus, let us know which of our teardowns is your favorite. We welcome any writing samples, projects, or ephemera from projects you have worked on—we want to see what you're enthusiastic about. 

Working for iFixit on a small, tight-knit team provides a chance to make a global environmental impact. Your creativity and work has the opportunity to shape some of the most popular products in the world, as well as the legislation that regulates those products. This will be a challenging and rewarding job. We are looking for someone who is ready to take on that challenge and engage our community, paving the path for a more sustainable future. 

THE DETAILS: 

This position is full-time, in-office in San Luis Obispo. Flexible/hybrid schedule is something we can work with, but there will be plenty of days we need you in the office.

DIVERSITY:

When you go to a website like iFixit and scroll through the guides, it's easy to forget that there are tons of real people keeping all those bits and bytes running smoothly. But there are literally dozens of us! We're a diverse team, split between two continents, but we're united by a love of tinkering and repair.

iFixit is proud to be an equal opportunity employer. Because we are trying to teach everyone to fix everything, we need a team as diverse as our online community. We believe that it takes people of all backgrounds to help us fix the world. Therefore, iFixit does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any of the other important characteristics that make us unique and valuable.

iFixit is committed to creating a diverse team—not only in who we hire—but through creating a supportive environment for all of our team members based on mutual respect and inclusivity.

At iFixit, we require all employees to be fully vaccinated against COVID-19. If the position requires you to work in the office, you will be expected to follow all CA mask rules and mandates.