Job Description

The Account Manager leads the day-to-day for the account team, collaborating with the channel teams to develop and execute innovative and creative solutions for our clients.

KEY ACCOUNTABILITIES:

• Delivers innovative and strategic commercial solutions that balance client and agency values
• Collaborates with all team members to find innovative solutions to clients’ business challenges
• Identifies areas of opportunity to explore ways of further supporting the clients be deepening the relationship
• Manages the team’s overall workload and deliverables to ensure timelines are met and deliverables are as expected by clients
• Builds  trust and maintains strong relationships with clients
• Works closely with Products & Services team to manage client’s day-to- day needs.  Main point of contact for client
• Works collaboratively to translate strategic vision into tactical solutions and results
• Immerses self  in clients' business: understanding their challenges, objectives, external economic environment, industries; also knows their business model, how it is performing and what success looks like
• Accountable for operational success of outcomes to ensure deliverables are met on time and on budget.
• Works with ADs/AADs to monitor account revenue growth and take accountability for accurate billing and forecasting to ensure financial health of accounts
• Leads preparation for and participates in quarterly business review meetings and other client meetings as required (including new business pitches)
• Exhibits leadership across account team and office

Qualifications

• Ability to think strategically and identify and resolve problems in a client-centric environment.
• Ability to nurture and retain client and employee relationships
• Strong negotiation and problem-solving skills
• Outstanding communication and interpersonal skills
• Experience working with financial data and budgets
• Ability to analyze complex issues and to develop relevant and realistic plans, programs and recommendations to solve client challenges
• Strong technical understanding of digital performance marketing i.e. Bought, Owned and Earned products and services such as Search Engine Marketing (SEM), Search Engine Optimization (SEO), Social Media Management and Display Marketing
• High levels of integrity, autonomy, and self-motivation

Additional Information

Employees from diverse or underrepresented backgrounds encouraged to apply. Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting@dentsuaegis.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.