Job Description

IQOR 14401 Carowinds Blvd, Charlotte, NC 28273, USA JOB POSITION: Customer Care Representative. (Full-Time Position) JOB DESCRIPTION:

• We are hiring for a Telecommunications program within our Charlotte Call Center.
• We are hiring call center representatives to handle inbound calls to assist customers with mobile device issues.
• Candidates should have at least 1 year of customer service experience, working knowledge of basic computer applications, and excellent communication skills.

JOB DETAILS:

• Pay starts at $18/hr. plus performance bonuses.
• WORK ONSITE POSITION.
• Must be able to work nights and weekends and live within driving distance of our Charlotte location.

REQUIREMENTS:

• 1 year of customer service experience.
• HS Diploma or GED/equivalent.
• Computer literacy and typing skills of 25 words per minute.
• Self-motivated and able to adapt to and comprehend business processes or procedure changes.
• Criminal record check.

PERKS:

• Monthly Performance Bonuses.
• Quarterly reviews and raises based on performance.
• Career Development and Management Training.
• Travel and Entertainment Discounts.
• Comfortable work environment – no standing for long hours.

BENEFITS:

• Full health benefits after 45 days.
• Paid time off after 90 days.
• 401K.
• Tuition reimbursement.
• Referral Incentive Program.

Company Description

We’re excited you’ve considered to Be More with iQor. We’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started!