Job Description

iQor is launching a new program and looking to hire 40 Call Center Agents to start training in October! These positions will train onsite at our Richardson location and will allow for Agents to work from home once training and work at home requirements are met. Candidates should have previous Customer Service experience (Sales a plus!), working knowledge of basic computer programs, and excellent communication skills! Must be available to work until 9pm through the week, including weekends. Apply today for immediate consideration!

BE MORE WITH IQOR

We handle almost 100 million customer interactions a year at more than 40 locations around the world. As a customer interaction professional, you’ll use the newest technology and your own excellent communications skills to retain customers for the most well-known, trusted brands in the world. We’ll help you reach, stretch and realize your potential. GROW MORE with your own customized career path. LEARN MORE with award-winning training. EARN MORE with industry-leading compensation. And CARE MORE in a culture that treats you like family and gives back to your community. A world of opportunity is waiting.

OUR PRODUCT IS SERVICE, OUR STRENGTH IS PEOPLE

SKILLS

· Answer incoming customer inquiries

· Collaborate with management teams to stay updated on new products, services, and policies

· Record customer information within our customer service database

· Engage with clients in a friendly and professional manner while actively listening to their concerns

· Offer support and solutions to customers in accordance with the company's customer service policies

· Other duties as requested

REQUIREMENTS

· At least 6 months of customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate.

· Must have the ability to work independently and in a team environment.

· Physical attendance is key to success and necessary to meet objectives.

· You have the flexibility to work any shift, including nights and especially weekends.

· High school diploma, G.E.D., Trade/Vocational School certificate or equivalent

PERKS

· Competitive Pay

· Opportunity for bonuses and raises based upon performance

· Health benefits after 60 days (You will be eligible for iQor’s Benefits as per company policy)

· Paid time off after 90 days

· 401K

· Tuition reimbursement

YOUR NEW CAREER AWAITS. APPLY NOW!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran

Job Type: Full-time

Pay: From $12.00 per hour

Company Description

We are iQor. Our philosophy is simple. Build world-class contact centers, invest in the best people and engage customers on their terms: where they want, when they want. Our team of 45,000 employees in 9 different countries continues to grow. And as we expand, so does our need for exceptionally talented personnel. Be More with iQor!