Job Description

iSphere is seeking an ETRM Application Support Analyst for a very compelling 12+ month opportunity in Houston, TX that will be part of a team of IT professionals supporting critical systems, reports, and data. The client’s Commercial IT team provides application and business process support for systems utilized by Trading, Scheduling, Confirmations, Contracts, Pricing, Risk, Compliance, Credit, and Accounting teams and Commercial management personnel to manage trading activity.

RESPONSIBILITIES MAY INCLUDE:

• Providing front line application support to the business focused on Commercial applications

• Supporting the Openlink RightAngle S17 application (front-to-back office processes) and interfaces

• Providing system support and consulting

• Supporting the Commercial business applications and associated processes

• Analyzing data or application issues directly utilizing SQL and related tools

• Working with all necessary parties (IT and business) to identify the root cause(s) of production system issues and defining and implementing (or coordinating the implementation of) solutions

• Enhancing, troubleshooting, and supporting in-house developed Excel spreadsheets with VBA macros

• Responding to user data mining and data maintenance requests

• Partnering with the Commercial Reliability team to ensure effective performance of Commercial Liquids application architecture/infrastructure.

• Partnering with Commercial IT-Liquids team members and business users to prioritize work and ensure services meet business needs

• Collaborating with the business to define business functional requirements for changes and develop (or coordinate development) to deliver solutions

• Serving as a liaison between Commercial Liquids business and Enterprise IT teams to provide functional and technical support as needed

• Serving as a liaison between Commercial Liquids business users and Openlink to troubleshoot software issues and define and implement solutions

• Responding to internal and external audit requests

REQUIRED:

- Bachelor‘s degree in MIS, Computer Science, Information Technology, Business or other related discipline

• 5+ years IT related working experience including experience supporting business applications

• 5+ years working experience with ETRM applications like RightAngle, Endur, Commodity XL, etc. STRONG PREFERENCE FOR RIGHTANGLE!

• 3+ years of experience with SQL

• Proficiency with the Microsoft Office suite of products including Excel macros

• Ability and willingness to provide day-to-day application support including participation in an after-hours on-call support rotation (including weekends and holidays)

Company Description

iSphere provides our potential consultants with direct access to top area clients and decision makers frequently resulting in a quicker interview and hiring process. For our selected candidates, our recruiters provide resume and career coaching, interview preparation, knowledge of local compensation trends, and try to get to know you as a person all while providing as clear and consistent communication with you as possible. Many of our consulting roles offer the possibility to transition to staff assignments with our client companies for those candidates that are interested and can serve as an excellent chance to try an environment out before making a long-term career commitment to an organization. iSphere offers several choices of major medical plans as well as the opportunity to participate in 401K and profit sharing plans. Client access, flexibility, and support for your long-term goals; get more at iSphere

About iSphere Building on a foundation of individual care and commitment for over 20 years, iSphere continues to grow by setting the standard for better service to both our IT consultants and the clients we serve. As Corporate and Government solution strategists and architects, iSphere provides innovative products, professional services, and staff to help private and public sector clients achieve their goals and transform their technology driven business models. Clients partner with us to deliver successful business-IT strategy, top technology systems and bright IT talent. Partners to the energy and financial trading, healthcare, education, and government sectors, iSphere’s team of skilled consultants are experts at solving business and technology challenges with advanced IT solutions. With an unflagging work ethic, a cohesive team, and a passion for innovative service and solutions, our clients know they can depend on iSphere.