Job Description

WORKERS' COMPENSATION INSURANCE DEALS WITH COMPANIES AND THEIR EMPLOYEES. THIS POSITION REQUIRES SOMEONE WHO ENJOYS A CHALLENGE, CAN HANDLE COMPLICATED SITUATIONS AND FEELS FULFILLED HELPING PEOPLE GET HEALTHY AFTER BEING INJURED. YOU WILL BE INVESTIGATING CLAIMS, DETERMINING IF THE CLAIM IS PAYABLE AND MANAGING THE CARE OF THE INJURED EMPLOYEE.

The position involves: • Determining coverage on new claims. • Contacting employer for initial investigation. • Contacting employee/injured worker for information – recorded statements • Reviewing medical bills to determine if payment is proper and referral of those bills for audit. • Filing necessary forms with the Industrial Commission. • Determining appropriate reserves for claims. • Determining when claims need medical case management services and arranging the necessary care. • Corresponding with attorneys on legal issues. • Attending mediations and hearings.

Attributes include:

• Ability to solve practical problems and to work independently. • Ability to be resourceful and prioritize. • Good interpersonal skills. • Ability to build and maintain relationships with insureds, injured workers and attorneys. • Fluent English is required. Spanish speaking is a plus.

Company Description

iSurity, located in the High Point/ Greensboro area, is a dynamic and growing organization in the insurance industry. Uniting quality products with incomparable service, we have become the top resource for trusted workers compensation insurance and property/liability coverage while expanding our footprint throughout the Southeast. We are seeking exceptional individuals who have the desire to advance in a service oriented environment. iSurity employees provide superior service by creating and maintaining positive customer experiences that build confidence, satisfaction and loyalty with every interaction.