Job Description

JOB DESCRIPTION: CLIENT SERVICES MANAGER

The Manager of Client Services is a strategic leadership position based in our Overland Park, KS office that will manage the overall operations for assigned clients, ensuring financial success and providing exceptional client support.

MINIMUM REQUIREMENTS

· Requires a bachelor's degree with at least 4 years of experience in the healthcare field.

· Demonstrates expertise in healthcare billing concepts, practices, and procedures.

· Thorough knowledge of process management and revenue cycle flow.

· Skills necessary to complete presentations, audit, train, enforce quality controls and write policies and procedures.

· Ability to prioritize competing demands and effectively manage multiple projects.

· Skill in developing and maintaining effective relationships with staff and clients.

· Ability to think analytically and apply critical thinking skills to issues required.

· Proficient in Excel and Word with excellent written and oral communication skills.

· Ability to delegate authority and responsibility to staff personnel as necessary to perform their assigned duties.

· Ability to counsel/discipline personnel as requested or as may become necessary.

· Ability to handle information in a confidential manner.

ESSENTIAL FUNCTIONS

· Distributes assignments to Patient Account Representatives, Revenue Cycle Specialists, Medical Payment Specialists, Medical Billing Specialists and Support Staff.

· Oversee all aspects of revenue cycle management operations.

· Client communication and board meeting presentation.

· Manage and maintain quality service programs.

· Create and manage training programs for multiple billing systems.

· Staff management.

· Recruiting and onboarding.

· Review and manage all overview and key indicator reporting.

· Provide sales support as needed.

Candidates must be available to work in our office in Overland Park, KS.

In2itive Business Solutions is an equal opportunity employer.

No Agency Calls.

Company Description

in2itive Business Solutions is a leading medical billing firm offering full range revenue cycle management services to Ambulatory Surgery Centers and Physician Practices nationwide. We are looking for dedicated employees who are willing to learn and adapt with our growing company.