Job Description

RESPONSIBILITIES & DUTIES

• Greets and checks in patients upon arrival

• Assists in answering incoming calls, making in-office appointments, and responding to messages left on voicemail.

• Assists in scheduling appointments and procedures for patients.

• Triage all urgent calls from patients who want same day appointments and notify appropriate person for scheduling.

• Handles fax distribution to include but not limited to: Urgent MD Faxes, Referrals, Medical Records and Rx Refills.

• Schedule GI procedures

• Check incoming portal communications to make sure all patient information has been imported into chart. If not, must obtain clinical personal information from patients and enter into their charts.

• Ensure patients have patient information sheet completed; Ensuring appropriate forms are signed and dated.

• Verifies patient demographics and insurance/eligibility.

• Responsible and accountable for the preparation of medical record charts for in-office appointments, including obtaining and charting correct authorization information in computer system and assist in schedule procedures for patients.1

• Assists in medical records scanning including but not limited to procedure reports, clinical lab tests, and consult notes.

• Follows established procedures in the filing and retrieving of medical records.

• Room patients, take vitals, as needed.

• Promote portal use.

• Performs other duties as necessary

QUALIFICATIONS

• At least 1-2 years in previous medical assisting experience or equivalent.

• Medical Assistant certificate from an accredited school preferred

Company Description

inSite Digestive Health Care physicians are experts in the diagnosis and treatment of diseases of the gastrointestinal system, including those of the esophagus, stomach, colon, liver, small intestine, gallbladder, pancreas and biliary tract. Our association was formed to ensure that patients receive professional, innovative and compassionate care. With locations across all of California, inSite Digestive is here to meet all your gastroenterology needs. Some of the services we provide include colonoscopies, upper GI endoscopies, esophageal testing and more. A full list of our available services can be found on the services page. Our Mission: Through the collaborative and compassionate efforts of our board-certified physicians and staff, inSite Digestive Health Care seeks to deliver high quality, cost-effective and patient-centered care for digestive diseases and disorders. Our Vision: inSite Digestive Health Care combines the talent and resources of its medical professionals and support staff to achieve excellence in healthcare delivery. It applies cutting-edge technology and information systems to enhance communication with patients, standardize office procedures, benchmark best practices and demonstrate quality. The organization utilizes the wide spectrum of services available to address gastrointestinal health with a special focus on preventative care. Our Organizational Values: inSite Digestive Health Care is dedicated to providing quality care with P.R.I.D.E. Professionalism Respect for patients, employees, and vendors Innovative healthcare solutions Dedication to patient satisfaction Ethical values guided by integrity and transparency