Job Description
We are looking for a qualified Technical Account Manager to oversee and address our customers’ technical needs. You will provide accurate technical service before and after the point of sale, ensuring customer satisfaction. As a Technical Account Manager, you should be a tech-savvy professional, able to explain technical details and requirements to a non-technical and executive audience. As a Technical Account Manager, you will get your hands dirty troubleshooting applications, network, database, cloud, and architectural challenges using a suite of tools and your existing knowledge. Working with senior executives and technical leadership, you will capitalize on opportunities to improve the customers’ IT landscape. In this role, you should be result-driven and aspire to achieve specific goals while acting as the voice of the customer within insightsoftware to appropriately escalate issues and drive prioritization of business mission-critical needs for our customers.
Responsibilities:
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the stated work location. **
** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **
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At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.