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IVR Technical Architect (with hands on Programming Experience)

itechstack

IVR Technical Architect (with hands on Programming Experience)

San Jose, CA
Full Time
Paid
  • Responsibilities

    Job Description

    TITLE : IVR TECHNICAL ARCHITECT (WITH HANDS ON PROGRAMMING EXPERIENCE) LOCATION: SAN JOSE CA DURATION : LONG TERM   REQUIRED QUALIFICATIONS: 12+ years of experience with software engineering Minimum 4 years of experience in IVR domain Must have hands on development experience using Java or any object-oriented languages and JavaScript. Strong hands on technologies like VXML, UML, STATE DIAGRAM, JSON, SQL Working experience on Tools like ECLIPSE, PAPYRUS WITH UNIX/LINUX OS Strong Debugging and Troubleshooting skill Experience in test-driven development Proficient understanding of code versioning tools like perforce, Git Strong understanding of Natural Language design and Directed Dialogue design techniques for speech applications (preferred) Agile/Scrum knowledge is must Excellent communication, client interaction and stakeholder interaction is must   Primary Responsibilities: Technical Architect in IVR who can lead and mentor the flow development team. Interact with the end client in managing the scope and requirements. Run the scrum team in coordination with the onshore and offshore team. Work experience in managing the technical team from the  Genesys or Avaya or Cisco platforms or any IVR background is nice to have Team interaction, Reviewing, Solutioning Expected to code in Javascript ( not as UI but like a scripting language and write business logic)

  • Qualifications

    Additional Information

    Send  resume to raj @ itechstack  (.)  com  or  7 3 2  659 1016