ABOUT US

Launched in 2018, Kea is one of the fastest-growing companies on course to change the way restaurants operate. We just raised a $11M Series A round from a terrific group of investors and are growing our team to build the best voice interface to answer restaurant phone calls with a hybrid human/AI experience that guarantees order accuracy and customer satisfaction. 

ABOUT THE ROLE

For this position you'll be placing orders, helping train our AI, talking to customers over the phone/text, working with in store employees and collaborating with our engineers to continually improve our product. If you enjoy the thrill of the chase, this is work you're going to love.

ESSENTIAL SKILLS

• Excellent written and oral communication
• Competitive, self-motivated individual that is driven to succeed
• Must hold yourself and the people around you to the highest level of honesty and integrity
• Ability to build rapport and professionally handle difficult clients
• Ability to work well with others in a team
• Must be able to adapt to a rapidly changing environment

NICE TO HAVES 

• Food, Retail, or Customer Service experience
• PC, card, or board gamer with a competitive spirit
• Ability to troubleshoot computer issues on the fly

WHY US?

• SMALL BUT MIGHTY TEAM of start-up junkies who are excited to keep the Kea rocket in flight - learn and evolve with us as we develop the product and grow the team.
• CULTURE OF PARTNERSHIP AND ACCOUNTABILITY: it is okay not to know all the answers, you'll be empowered to find the best way to move forward
• HEALTHCARE COVERAGE