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Behavioral Data Science Manager

mPulse Mobile

Behavioral Data Science Manager

Encino, CA
Full Time
Paid
  • Responsibilities

    Company Mission and Highlights:

    mPulse Mobile, the leader in Conversational AI solutions for the healthcare industry, drives improved health outcomes and business efficiencies by engaging individuals with tailored and meaningful dialogue. mPulse Mobile combines behavioral science, analytics and industry expertise that helps healthcare organizations activate their consumers to adopt healthy behaviors. With over a decade of experience, 80+ healthcare customers and more than 150 million conversations annually, mPulse Mobile has the data, the expertise and the solutions to drive healthy behavior change.

     

    Our Core Values:

    • Model Integrity and Collaboration
    •  Drive Innovation and Thought Leadership
    • Support Decision Making at All Levels
    • Create Value for Clients by Empowering Consumers
    •  Improve Customer Experience Through Simple Design
    • Celebrate Success… Often

     

    Purpose of the Role:

    What makes people eat healthier, go to their doctor, or make an appointment for a mammogram? What support can we give a new mom on Medicaid when her child is sick? How do you remind someone to eat less sugar even when their diabetes is under control? If these problems are interesting and meaningful, keep reading. We need people who are passionate about finding answers to healthcare challenges and we need people who are intelligent, capable, compassionate and empathetic. Our clients are some of the biggest healthcare organizations in the US and they use our technology platform to better support the health journeys of their patients and members.

     

    We’ve made progress (and a difference) but we’ve just started and we’re looking for people to join our Behavioral Data Science team. The BDS team gets to work on these problems and develops technology products using a combination of data, research, and business strategy. Our team continuously evaluates and uses the best techniques in machine learning, data science, AI, behavioral science and computational linguistics to build new capabilities within our SaaS platform. We also conduct applied research

    with our clients to demonstrate what works and what doesn’t. Being part of this team is intellectually challenging and continuously evolving, but at the same time one of the most meaningful because of the impact you make on a daily basis.

     

    Duties and Responsibilities:

    •  Lead, inspire and manage a cross-functional BDS team, focused on conversation design, natural language understanding, and data science, to build mobile engagement solutions that have a measurable impact on health outcomes
    • Work with multiple stakeholders across the product team to refine and develop these solutions
    • Collaborate with the Director of BDS to define priorities and strategy that support the business goals of the company
    • Collaborate with cross-functional teams
    • Work with marketing, account management and product to showcase BDS efforts, new capabilities and research

     

    Skills, Abilities, and Experience:

    • Experience studying human behavior and designing research
    •  Experience in developing, maintaining and collecting structured and unstructured data sets for analysis and reporting
    • Strong understanding of the state of the art in machine learning methods and statistics and in-depth techniques for practical application

    · Appreciation and knowledge of the US healthcare system and its complexities

    · Analytical, intellectually curious and creative, with an agile and innovative approach to solving difficult problems?and managing shifting priorities

    · Willing to work with a wide range of stakeholders and to build relationships with technical and non-technical colleagues across the company

    · Strong communication skills, both verbal and written, and a good team player

    · Passionate about building data driven solutions to improve health outcomes and achieve business goals

     

    Minimum Qualifications:

    · Bachelor's degree in Math, Statistics, Economics, Cognitive Science, Behavioral Science or other quantitative discipline

    · At least 3 years of experience managing a team in product, engineering or data science and able to coach existing talent to elevate them to the best of their capacity

    · At least 5 years of experience in a corporate, start-up, or research environment

     

    Preferred Qualifications:

    · Master's degree

    · 5 years of experiencing managing a team in product, engineering or data science and able to coach existing talent to elevate them to the best of their capacity

    Behavioral Competencies:

    • Attention to Detail
    •  Independent Self-Starter
    • Highly Organized
    •  Critical Thinker
    •  Problem Solver
    •  Excellent Communicator
    •  Ability to Prioritize
    •  Team Work & Collaboration
    •  Multi-Tasker with Strong Sense of Urgency

     

    The Perks:

    •  Enjoy Flexible PTO and flexible work hours
    • Full Vision, Dental and Healthcare - all individual premiums paid by mPulse!
    •  401K Program with a 4% match
    •  3 Weeks Paid Maternity/Paternity Leave
    • Weekly team lunches to celebrate victories
    •  Paid Parking as well as Car Pooling incentives
    •  Laptop fitness stations
    •  Ping pong conference table and Foosball
    •  Free snacks and drinks