Business Analyst / QA Analyst (REQ100087) - Virtual/Remote
Job Description
Reporting to Director of Implementations - Enabling customers to get up and running on our platform quickly and successfully is the first critical factor in our customer’s journey. Most of our clients are able to leverage our platform and capabilities with minimal technical effort. However, in select circumstances, a more customized solution is required to deliver client value. These situations leverage the broad capabilities of the Implementation Team to support the delivery of these custom and bespoke solutions. In addition, this team will support our products and serve as the technical defense of product. Our Implementation Team will work on a large and broad array of technical projects: ETL (to support ingestion of client data into our platform), training/supporting our clients on our SDK and APIs, developing consumer-facing microapps and websites, HTML/email templates, IVR scripts, highly complex “activation” solutions and custom integrations with client source systems such as CRMs and EHRs. The success of this team is measured by how efficiently it is able to onboard clients successfully and deliver these custom solutions. The Business Analyst/QA Engineer is a unique hybrid role that will contribute to the success of this team by:
*THIS WILL BE A REMOTE POSITION WITH OPTIONS TO WORK IN THE MN OR CA OFFICE. BEHAVIORAL COMPETENCIES:
BENEFITS Medical insurance, Dental insurance, Vision insurance, Prescription drug coverage, 401K, 401K with company match, Life Insurance, Health Spending Account (HSA), Flex Spending Account (FSA), Flexible work schedule, Paid holidays, Phone/Internet Stipend, Paid time off, Employee Referral Program, Community service programs CULTURE
RESPONSIBILITIES DUTIES AND RESPONSIBILITIES: Business Analyst Responsibilities
QA Responsibilities
SKILLS, ABILITIES, AND EXPERIENCE:
MINIMUM EXPERIENCE:
*PLEASE NOTE, DUE TO THE REQUIREMENTS OF THIS POSITION, RESPONSES MAY AUTOMATICALLY DISQUALIFY YOU FROM MOVING FORWARD IN THE APPLICATION PROCESS. PLEASE REVIEW MINIMUM QUALIFICATIONS THOROUGHLY BEFORE APPLYING. REQUIREMENTS 1 year of related work experience Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development Excellent analytical, mathematical, and creative problem-solving skills Proven work experience in software quality assurance Excellent listening, interpersonal, written, and oral communication skills Open to working in the office in the future Bachelor’s Degree in Engineering or Computer Science or related field Knowledge in: SQL Knowledge in: Strong ideation and conceptual skills Knowledge in: Experience working in a matrixed environment including offshore resources Knowledge in: Experience with Excel and other number-crunching software EQUAL OPPORTUNITY EMPLOYER Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Requisition #cklcucp3e285s0on6mjt5jm6e