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SALES ASSISTANT / CUSTOMER SERVICE

maxs wholesale imp exp inc

SALES ASSISTANT / CUSTOMER SERVICE

Los Angeles, CA
Full Time
Paid
  • Responsibilities

    Job Description

    SALES ASSISTANT / CUSTOMER SERVICE

    Mid Level

    2-3 years of experience in project management and assisting

    Full Time

    Hourly

     

    CANDIDATE MUST BE:

    • Highly organized

    • Detail oriented

    • Efficient and accurate

    • Self-motivated

    • Solution oriented

    • Strong follow through

     

    Candidate must be a team player with a positive attitude that can thrive and take initiative in a fast-paced work environment. We are seeking an individual that is highly organized with clear communication skills and is detail oriented.

     

    ABOUT THE COMPANY

    East West designs and creates artisan candles from our Los Angeles based Design Studio for major retailers and private brands. We develop upscale fragrances using a custom blend of worldwide ingredients curated for a luxurious urban lifestyle. Our Master perfumer has over 30 years of experience mixing raw ingredients to create elegant home fragrances. We pride ourselves on our affordable price points and exceptional quality. East West believes luxury fragrance should be available to all.

     

    ABOUT THE POSITION

    We are seeking a sales assistant and customer service representative to support the sales team and design team in producing candle and home collections for major retail clients and private labels.

    • Work with sales team to develop:

    o Sales sheets / buy sheets

    o Updated open-to-sell inventory weekly

    o Item set up forms for clients

    • Aid in coordinating production by:

    o Receiving orders and commitments

    o Monitoring production timelines

    o Ordering raw materials when necessary

    o Working closely with main vendor to ensure quality proper development

    • Manage business on Faire by:

    o Receiving orders and coordinating with the production team and warehouse

    o Maintaining inventory

    o Aiding in customer service requests

    • Organize and Maintain:

    o PPS, TOP and sales samples

    o Glass library

    o Fragrance library

    o Buyers and Sales Rep lists

    o Development books

    o Office supply inventory

     

    COMPUTER SKILLS

    • Microsoft Word

    • Microsoft Excel (must be proficient)

    • Microsoft Powerpoint

    • Adobe InDesign (not required, but a major plus!)

     

    Company Description

    Max’s Wholesale has excelled in the import/export of home décor, health and beauty for 25 years. East West designs and creates artisan candles from our Los Angeles based Design Studio for major retailers and private brands. We develop upscale fragrances using a custom blend of worldwide ingredients curated for a luxurious urban lifestyle. Our Master perfumer has over 30 years of experience mixing raw ingredients to create elegant home fragrances. We pride ourselves on our affordable price points and exceptional quality. East West believes luxury fragrance should be available to all.