SALES ASSISTANT / CUSTOMER SERVICE
Job Description
SALES ASSISTANT / CUSTOMER SERVICE
Mid Level
2-3 years of experience in project management and assisting
Full Time
Hourly
CANDIDATE MUST BE:
Highly organized
Detail oriented
Efficient and accurate
Self-motivated
Solution oriented
Strong follow through
Candidate must be a team player with a positive attitude that can thrive and take initiative in a fast-paced work environment. We are seeking an individual that is highly organized with clear communication skills and is detail oriented.
ABOUT THE COMPANY
East West designs and creates artisan candles from our Los Angeles based Design Studio for major retailers and private brands. We develop upscale fragrances using a custom blend of worldwide ingredients curated for a luxurious urban lifestyle. Our Master perfumer has over 30 years of experience mixing raw ingredients to create elegant home fragrances. We pride ourselves on our affordable price points and exceptional quality. East West believes luxury fragrance should be available to all.
ABOUT THE POSITION
We are seeking a sales assistant and customer service representative to support the sales team and design team in producing candle and home collections for major retail clients and private labels.
o Sales sheets / buy sheets
o Updated open-to-sell inventory weekly
o Item set up forms for clients
o Receiving orders and commitments
o Monitoring production timelines
o Ordering raw materials when necessary
o Working closely with main vendor to ensure quality proper development
o Receiving orders and coordinating with the production team and warehouse
o Maintaining inventory
o Aiding in customer service requests
o PPS, TOP and sales samples
o Glass library
o Fragrance library
o Buyers and Sales Rep lists
o Development books
o Office supply inventory
COMPUTER SKILLS
Microsoft Word
Microsoft Excel (must be proficient)
Microsoft Powerpoint
Adobe InDesign (not required, but a major plus!)
Company Description
Max’s Wholesale has excelled in the import/export of home décor, health and beauty for 25 years. East West designs and creates artisan candles from our Los Angeles based Design Studio for major retailers and private brands. We develop upscale fragrances using a custom blend of worldwide ingredients curated for a luxurious urban lifestyle. Our Master perfumer has over 30 years of experience mixing raw ingredients to create elegant home fragrances. We pride ourselves on our affordable price points and exceptional quality. East West believes luxury fragrance should be available to all.