To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Futureforce University Recruiting Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more. Job CategoryIntern Job Details Job Description To qualify if you're an undergraduate student, you must be a rising junior or senior during summer of 2023. If you're a graduate student, you must complete your degree in the 2023-2024 academic year. Turn your interests in technology and explaining how things work into a career! If you're studying technical writing, creative writing, journalism, programming, or science, have a streamlined writing style, and a desire to make software easier to use, then we want to meet you. We're based in San Francisco and we've got one of the best technical writing teams in the business. We work collaboratively with developers, product managers, and usability experts to make the Salesforce application easier to use. We write easy-to-understand user interface text, online help, developer guides; we create Trailhead online learning tutorials , videos, and other user assistance to help customers use a variety of business applications. You're a great match if you're self-directed, passionate about technology, and are interested in producing high-quality documentation. You'll learn innovative technical communication tools and Agile methodologies to build a career! Responsibilities: Create and update documentation and user assistance for Salesforce products. Experience/Skills Required: Enrolled and working towards obtaining a BS or MS in a communications, technical, or scientific area of study. Please note that in order to be eligible for an internship, we require that you be returning to school the following quarter/semester to work towards completing your degree Must be attending a college or university in North America Excellent writing and editing skills Ability to meet tight deadlines Ability to adhere to styles and processes Ability to learn new technologies quickly Focus on quality and details Strong team player Customer advocate Experience/Skills Desired: Knowledge of XML or HTML Experience with authoring and publishing tools Experience with video and image editing software Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org. Salesforce welcomes all.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiativefor Hiring, Salesforce will consider for employment qualified applicants with arrest and convictionrecords. This employer is a corporate member of myGwork - LGBTQ+ professionals, the business community for LGBTQ+ professionals, students, inclusive employers & anyone who believes in workplace equality.