JOB SUMMARY
The role is to ensure the availability, support and integrity of
Continental Resources enterprise messaging platforms. This includes but
is not limited to design, implementation and maintenance of email and
other messaging and collaboration systems, providing support to
operational teams and use of various management tools. Will provide
technical guidance and consulting across the organization and be a
contributor in strategic decisions on the platforms.
DUTIES/RESPONSIBILITIES
- The essential duties and responsibilities of this position include
but are not limited to the following:
- Document and develop in-depth knowledge of company’s existing
messaging IT architecture/infrastructure.
- Develop and implement collaboration roadmaps including Exchange,
Office 365, VOIP Integration, and Instant Messaging platform(s).
- Conduct research, facilitate POC’s and make recommendations on
emerging technologies in support of collaboration roadmaps designed
to enhance the end user experience, cost effectiveness and
infrastructure flexibility.
- Create effective vendor relationships to assist in validating
roadmap and architectural designs.
- Document and maintain policies, procedures and training for
system administration.
- Ensure integrity and security of enterprise data on servers
and systems.
- Maintain and support email security gateways.
- Performs installations, security updates, upgrades, capacity
planning and tuning through approved Change Management.
- Provide tier 3 support for operations and other support teams.
- Communicate effectively with technical and non-technical
audiences.
- Other duties as assigned
SKILLS
- Strong communication skills, both written and oral
- Proficient computer skills
- Proven team player
QUALIFICATIONS
- Bachelor’s degree from an accredited College or University preferred
but not required
- Eight (8) years related experience, or equivalent combination of
education and experience
Minimum 8 years of experience with the following:
- Messaging systems including MS Exchange, Instant Messaging Platforms
and VOIP Integrations including design, implementation, upgrades,
and support.
- PowerShell and other scripting platforms.
- Mail gateways.
- Windows OS administration ranging from Server 2008-2012R2.
- Implementing/administering enterprise messaging platforms in
multiple data centers.
- Active Directory, DNS, and Group Policies