JOB OVERVIEW:

The medical front desk specialist is responsible for the overall success of the front office functions of a busy multi specialty office(s). This individual provides good judgement in the coordination of all practice activities that contribute to the successful performance of this role.

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

Provides excellent customer service

Greets patients and visitors to the medical practice

Check In and Check Out patients

Books patient appointments

Working knowledge of electronic health records, EHR

Verify insurance for patient appointments.

Registers patients in the practice management system which may mean entering information given verbally or on registration forms.

Collects identification and insurance cards and copies or scans them for the medical record, may photograph the patient for the record.

Collect co-pays and outstanding patient balances.

Prints encounter form with updated information or updates information on the encounter form to ensure accuracy.

Has patient sign financial agreement, receipt of privacy policy, benefits assignment, etc.

Answer phone calls, take messages and make appointments

Lifting up to 50 lbs.

Additional Responsibilities:

Requires daily travel between offices as needed either to perform the duties for which you were hired or to backfill when needed. No overnight travel required.

Rarely any weekend work

Prep charts for upcoming clinics

Apply today to join our team at North Florida Medical Center!

Job Type: Full-time

Pay: $14.00 - $17.50 per hour

Benefits:

Health insurance

Paid time off

Schedule:

8-10 hour shift

Experience:

Medical receptionist: 2 years

Work Location: In person