About the Role:

King Rooter & Hydrojet Inc is looking for a motivated and organized Office Assistant to join our team in Pasadena, CA! This is a great opportunity to be the backbone of a busy, fast-paced plumbing and drain service company where your contributions make a real difference every day.

Responsibilities:

Answer and direct incoming phone calls, emails, and customer inquiries in a professional manner

Schedule and coordinate service appointments and dispatch technicians

Maintain and organize office files, records, and documentation

Process invoices, work orders, and basic data entry tasks

Assist with billing, payments, and accounts receivable follow-up

Support management and field staff with administrative needs as required

Maintain office supplies and ensure a clean, organized workspace

Pick up materials depending on the city

Requirements:

Prior experience in an office assistant, receptionist, or administrative role preferred

Strong communication and customer service skills

Proficient in Microsoft Office Suite (Word, Excel, Outlook)

Ability to multitask and stay organized in a fast-paced environment

Reliable, punctual, and detail-oriented with a positive attitude

Experience in the trades, plumbing, or home services industry is a plus

Bilingual in English and Spanish is a plus

Valid DL NO PRIOR DUI

Must have own reliable vehicle

Travel to different cities

About Us:

King Rooter & Hydrojet Inc is a trusted plumbing and drain service company proudly serving the Pasadena, CA area and surrounding communities. Our customers rely on us for fast, reliable, and professional service — and our team is the reason we keep delivering. We take care of our employees just like we take care of our customers, making King Rooter a place where people love to come to work.