OPENTABLE, part of BOOKING HOLDINGS INC. (NASDAQ: BKNG), is the world's leading provider of online restaurant reservations, seating more than 25 million diners per month via online reservations across more than 45,000 restaurants. The OpenTable network connects restaurants and diners, helping diners discover and book the perfect table and helping restaurants deliver personalized hospitality to keep guests coming back. The OpenTable service enables diners to see which restaurants have available tables, select a restaurant based on verified diner reviews, menus, and other helpful information, and easily book a reservation. In addition to the company's website and mobile apps, OpenTable powers online reservations for nearly 600 partners, including many of the Internet's most popular global and local brands. For restaurants, the OpenTable hospitality solutions enable them to manage their reservation book, streamline their operations, and enhance their service levels. Since its inception in 1998, OpenTable has seated over 1.4 billion diners via online reservations around the world. OpenTable is headquartered in San Francisco and has bookable restaurants in more than 20 countries, including Australia, Canada, Germany, Ireland, Japan, Mexico, the Netherlands, United Kingdom and the United States. Restaurants are available for reservations in Dutch, English, French, German, Japanese, and Spanish languages.

This position is responsible for defining, analyzing, and providing insight into OpenTable’s global restaurant total addressable market (TAM).  The Manager will ensure that there is cross-functional alignment on TAM and the segments within it. S/he will be responsible for ensuring accessibility and operationalization of the data. The role will work cross-functionally with multiple departments including sales, marketing, operations, finance, and product to align on initiatives and needs. The Manager will lead data validation exercises to ensure the TAM and segmentation database is seen as a reliable source throughout the company. S/he will leverage data to inform territory optimization standards across the Restaurant Sales and Services organization.  

RESPONSIBILITIES

• Manage market sizing and segmentation models for OpenTable’s portfolio of products.
• Build, maintain, and enhance a global restaurant database that can be used in real-time by the Sales and Marketing teams.
• Ensure the database is up-to-date and interactive with tools such as OpenTable’s instance of Salesforce.com.
• Source reliable data from third-parties and manage vendor relationships.
• Collaborate with Sales, Marketing, Product, and Finance teams to define and build custom models to size new product/market opportunities and aid in strategic planning.
• Partner closely with Sales Operations to inform territory, prospect, and segment prioritization decisions.
• Collaborate with Data Analytics, Business Optimization, and other teams to solve complex business problems.
• Prepare presentations and clearly communicate findings to senior management.
• Provide ad hoc reporting and analytical support to management and Sales.

REQUIREMENTS

• Advanced data modeling skills and SQL proficiency required.
• Experience with Tableau or similar BI tool.
• Professional experience in data analysis and the ability to see beyond the numbers to drive sound decision-making.
• Passion for data quality and accuracy.
• Excellent written and verbal communication skills. Demonstrated ability to synthesize information to see the big picture while effectively managing detail.
• Experience creating and presenting slide decks to senior management.
• Ability to prioritize and lead multiple tasks concurrently.
• Able to work in a fast paced environment with frequently changing work demands.
• Proven success managing cross-functional relationships and ability to collaborate effectively with a diverse group of stakeholders.
• Ability to be highly productive with minimal oversight .
• Must possess business acumen, strong analytical, troubleshooting, problem solving, and project management skills.
• 3+ years in an analytical role.
• College degree required. MBA a plus.
• Salesforce.com experience.  
• Management consulting & tech industry experience a plus.

 WHAT'S NEXT? This is a full time exempt position based in San Francisco. If you're interested in joining the OpenTable team and believe this is the role for you, please apply! OpenTable is proud to be an Equal Employment Opportunity and Affirmative Action Employer M/F/D/V.

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