PALO ALTO NETWORKS® is the fastest-growing security company in history.  We offer the chance to be part of an important mission: ending breaches and protecting our way of digital life. If you are a motivated, intelligent, creative, and hardworking individual, then this job is for you!

We offer fantastic career and financial growth potential, thanks to our game-changing security platform, along with the chance to be part of the critical mission: to prevent cyber breaches and protect our digital way of life. Your chances of getting on board a company with this much growth potential are statistically similar to your chances of being struck by lightning.

Palo Alto Networks is now looking for a data professional for the role of Business Intelligence Analyst. You will use your business acumen and technical knowledge to develop and deliver Business Intelligence and Analytics solutions for your internal customers, and you will work with the Business to understand their changing requirements and measure impacts of those changes.

We are a very data-driven company. That creates a challenging but at the same time a unique position to get into high-level projects that truly help the business to drive its actions based on data insight and data-driven recommendations.

As a part of the Support Operations team, you'll be using data to help the Business in making informed business process decisions. You’ll build data visualizations to automate reporting so support management can quickly and accurately see how support KPIs are performing. You’ll be involved from project inception to report design through to data delivery, ensuring that your reports are delivering high-quality and relevant data so that our business can grow intelligently.

You will also be introducing data science capabilities into the Customer Support function and come up with new innovative predictive and actionable use cases to create business value with the help of the data.  You will have the opportunity to collaborate with our internal data science community to share knowledge and best practices from different business functions.

If you liked what you see, please apply - we’d be happy to meet you!   RESPONSIBILITIES

• Partner with business stakeholders to understand and document business requirements for developing appropriate business analysis and reporting applications
• Develop rich, interactive, visually striking graphics and data visualizations of large amounts of data
• Create groundbreaking predictive models to give actionable recommendations to your internal clients on how to best drive their business with the help of the data.
• Develop ad-hoc reporting and provide analytics services to support business decision making processes
• Provide support to the development of training materials and training activities related to the BI tools and applications
• Provide insight into leading analytic practices and foster best practices that are consistent with BI design standards
• Work closely with IT teams to help develop business applications and tools

QUALIFICATIONS

• Bachelor's degree (statistics, computer science, predictive analytics, or math preferred)

• 5+ years’ experience in Analytics, within the relevant domains of customer service, product, social networks, etc

• Experience with data visualization and business intelligence tools or packages (Tableau, Qlikview, Looker, etc)

• 5+ years’ experience with visualization design including dashboards, executive and operational, or front end visualizations

• 4+ years’ experience in SQL databases or expert-level SQL coding/querying skills

• Python or other scripting language experience

• Excellent analytical and problem solving skills, combined with strong business judgment and an ability to present analysis in a clear and compelling manner

• Data manipulation and transformation skills.

• Big data technologies (Hadoop, Spark, Hive, Drill, Pig, etc.)

• Experience with CRM systems, eg. Salesforce.

• Knowledge on some Analytics Platforms/Tools like KNIME, Dataiku, Rapidminer, R, SAS, Alteryx, Mahout, etc. a plus

• Cloud technologies (AWS, Azure, etc.) a plus

• Marketing Cloud solutions (Adobe, Marketo, etc.) a plus

  Learn more about Palo Alto Networks here and check out our fast facts