PALO ALTO NETWORKS is the fastest-growing security company in history
and a four-time Gartner Magic Quadrant leader for our innovation and
ability to execute. Named best place to work by the Silicon Valley
Business Journal, we offer the chance to be part of an important
mission: ending breaches and protecting our way of digital life. If you
are a motivated, intelligent, creative, and hardworking individual, then
this job may be for you!
The Palo Alto Networks Systems Engineering Manager is a technical leader
for the district Systems Engineering team. The systems engineers
within the district will report directly to the SEM and the SEM reports
directly to a Systems Engineering Director. The SEM will have dotted
line responsibility to, and tight alignment with, the District Sales
Manager. The SEM will have leadership responsibility for the Systems
Engineers with the district and will also have direct customer
interaction as the technical leader for the district. It is expected
that the SEM can perform all of the functions that a Palo Alto Networks
Systems Engineer does including running Evaluations/Proof of concepts.
The SEM will act as the Systems Engineering resource for the District
Sales Manager in the case where the DSM has a specific set of accounts
or territory assigned.
RESPONSIBILITIES:
- Recruit and hire new Systems Engineers into the territory.
- Responsible to training and mentoring new Systems Engineers on
the team.
- HR responsibility for Systems Engineers in the territory (expenses,
reviews, etc)
- Support field SE team in complex evaluations, troubleshooting and
challenging customer environments.
- Assist with defining periodic SE training curriculum.
- Assist Channel team in ensuring Partner SE’s are trained and can
support Palo Alto Networks evaluation installations.
- Foster channel partner relationships with their technical teams.
- Provide technical leadership in customer interactions to include
sharing security trends and best practices being employed by other
customers to actively be part of the selling process—have a unique
value with the customers in your district.
- Act as a floating SE and fill in for existing team members if there
is a resource conflict, or vacation coverage challenge.
- Provide an escalation point for pre-sales and post sales technical
issues that arise in the territory.
- DIRECT ACCOUNT ENGAGEMENT AND CUSTOMER RELATIONSHIPS ARE A CRITICAL
PART OF THIS ROLE
REQUIREMENTS:
- BS CS/EE or related (or equivalent work experience)
- 3+ Years’ experience as a pre-sales SEM, or 6+ years as a Sr SEM or
Consulting Engineering
- Industry knowledge of security product market trends and directional
awareness of Palo Alto Network’s roadmap and technology
development efforts.
- The role calls for in-depth knowledge of competitive
security products.
- Knowledge of how to deliver comprehensive security solutions to
PAN’s customer base, and maintains a general understanding of
competitive selling strategies.
- 50-75% Travel within region.
- Strong communication (written and verbal) and presentation skills
- "Whatever it takes" attitude and motivation to do whatever necessary
to assist in closing a deal.
Learn more about Palo Alto Networks here and check out our fast facts