Health Coach Job Description We are on a mission to redeem the way people lose weight and stay healthy. At re:vitalize weight loss & wellness we are committed to partnering with clients to achieve their weight loss goals, offering highly personalized support, accountability, encouragement and celebration on their wellness journey. We work to delight clients with every interaction. W e are a growing clinic offering the opportunity to grow personally and professionally with flexibility to meet a variety of lifestyles. Position Summary As a health coach you have a significant amount of facetime with our clients and have an incredible impact on their health journey. You act as a guide during their journey with us in office, as well as throughout their health journey while on our program. You are professional yet approachable; you have a hospitality mindset and make potential clients feel welcome and at ease from their first visit to their last. You are one of the primary systems of support for clients both inside and outside of the office. Health coaches at re:vitalize are warm, kind, reliable, and possess good people skills. As a health coach you will onboard new clients, conduct body composition analysis and coaching sessions check-ins with current clients. Coaches lead conversations with clients in a direct, professional yet approachable manner in a way which keeps the client flow steady in the office. As a coach you'll be part of a fast paced team, and be called upon to effectively communicate with front desk administrator, peers, and directors to ensure proper follow up and follow through with clients. The position starts between 20 - 35 hours per week. Background in wellness, nutrition and/or coaching is preferred. We will train you on the technical and organizational side of things as well as program specific knowledge. Position includes additional opportunities for continued education in the realm of health counseling. Health Coach Responsibilities Onboarding New Clients With empathy and authority, onboard new clients, providing program overview and explaining bioscan reports. Educate clients on the "why" behind their weight loss and wellness journey. Maintain and cultivate relationships with those you onboard (stopping to say hi to them during weekly coaching sessions, following up with written notes, emails, checking in via phone or text periodically to make sure they're feeling well supported, etc.) Create customized client plans with modifications and goals appropriate for each person. Support Clients In Office Warmly and sincerely greet and offer a fond farewell to clients both in person and via phone. With empathy and authority, lead clients through weekly check in questions and Body Composition Analysis. Anticipate and respond to expressed and unexpressed clients needs and wants, adjusting tone and content accordingly. Coach and direct client journey, problem solving, challenging and/or supporting according to need in order to maximize progress for the week/month ahead. Preview what clients can expect by explaining what occurs at each appointment and what comes next, assisting them with any questions or paperwork needed. Maintain continuity in client care through up-to-date client files, notes, and documentation of thorough follow up and incorporation of personal details. Support Clients Out Of Office Demonstrate reliability and initiative in conducting thorough follow up, follow through and follow back with clients and peers. Offer timely out of office support via answering, screening and forwarding incoming phone calls and texts. Provide detailed and accurate information in-person and via phone/email, serving as an ongoing resource for clients. Develop and distribute client support resources based on patterns and/or unique client needs and wants. Monitor, respond, and forward concerns received via automated texting support platform. Healthy and Active Teammate Immediately own and resolve problems with a "figure it out/make it happen attitude." Continuously seek opportunities to innovate and improve the re:vitalize experience, going the extra mile to ensure the best possible client experience. Demonstrate boldness for the good, consistently risking difficult conversations for the good of others. Possess a growth mindset and seek feedback to improve. Effectively adapt and coordinate actions to support a healthy office flow. Offer lateral support to the team to meet the needs of our clients and teammates. Assist in other clerical duties Be present, professional and punctual for all duties, required meetings, and occasional events. Job Type: Part-time Pay: $16.00 per hour