Job Description

· Ability to organize caseloads and work to set priorities in order to meet the case and client needs; 
· Ability to maintain confidentiality;
· Working knowledge of community resources, both public and private;
· Ability to draft and develop routine case related forms, reports, and correspondence;
· Ability to communicate effectively in writing or verbally;
· Ability to use tact and empathy in dealing with clients and local office visitors and answering telephone calls;Proficient in English grammar and composition